Precision 360 ac97 sound driver

I have installed XP pro 32 bit on my precision 360 and all is ok except the sound driver. Dells support only gived an ADI driver oprion when i enter my service tag. Also when i looked at the BIOS update it only lists a dimension machine. Have DELL changed the motherboard and not put the drivers up. I have tried several AC97 drivers without success. This is a very common problem reported but as yet no solution. Thanks for any help. Andy

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8 Replies
Mary G

Re: Precision 360 ac97 sound driver

This might work-- download.cnet.com/.../3000-2120_4-10238712.html Bios has nothing to do with sound drivers so don't mess with that. Some Dell Precisions and Dimensions have the same motherboards so will share drivers. Make sure you followed the correct order of driver installations here--

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Re: Precision 360 ac97 sound driver

Mary G is correct. For example, the Precision 360 Analog Devices ADI 198x Integrated Audio driver R56339.EXE is the same one we use on all of these other models
Dimension Desktop 2300C
Dimension Desktop 2350
Dimension Desktop 4500C
Dimension Desktop 4550
Dimension Desktop 4590T
Dimension Desktop 8250
OptiPlex GX260
OptiPlex GX60
OptiPlex L60
Precision 350
Precision 450
Precision 650
SmartPC 350D / 450D

You must have installed the Intel Chispet driver and restarted before loading the audio driver.

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Re: Precision 360 ac97 sound driver

The driver you mention is the one that the Drivers page recommends - but it did NOT work on my Dell Precision360.  I searched for a couple of weeks on forums like this one, and found a lot of ineffective advice.  I finally searched on Dell's site under the product model (Precision) rather than using the service tag.  On the 7th page of results, I found driver 70756.  Installed and sound works fine.

I saw a lot of other dell users struggling with this one; I think that Dell has it wrong when they say that the Precision 360 uses the same driver as the Precision 350.

Correct driver for the Precision 360 is at:


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Re: Precision 360 ac97 sound driver

Thank you very much for this information. I have been searching for days for the correct driver. Like you, I found that the Dell recommended one did not work. I have downloaded R70756, and have sound at last.

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Re: Precision 360 ac97 sound driver

Thanks a lot I been looking for this about a week

thank you


Re: Precision 360 ac97 sound driver

Thanx to HarryS62 for post this link


DELL Precicion 360          Audio Driver R70756

You save Lifes!!!

Somebody have to repot this error to the "Drivers & Downloads" web site, and stop making people cry


Re: Precision 360 ac97 sound driver

Thanks to HarryS62 for the link and fix.

I am sitting here on June 1st wondering why the support site still has the wrong file given for this model. C'mon Dell, get that fixed! I used to love your company.

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Re: Precision 360 ac97 sound driver

I performed A Clean Install of Windows XP on a Precision 360 about a year ago. At that time the drivers worked fine when I input the tag. Now with no tag selected the driver set is completely wrong. The drivers and downloads page has been bad of recent but this units page is the biggest mess up I have seen. The BIOs update listed is for a Dimension Desktop 4590T and not a Precision 360.

The drivers I used were all from the support website in the past when I had no issue. I hope the links help but I realise you can have a different video card:

R64013 IDE Controller

R58201 Intel Chipset

R81847 nVidea QuadroFX 500 Driver


R56192 Conexant/Asus Modem Driver

R57999 Conexant/Asus Modem Utility

R60203 Conexant/Asus Modem Documentation

R73044 Conexant Modem 56K ULD Driver

R72270 Conexant 56K Modem ULD

R66787 Intel Gigabit LOM Driver

R65746 Intel Gigabit LOM Diagnostics

R70756 Analogue Devices Audio

WS360A08 BIOs Update 

Well I put the Service Tag in now, 1 driver! and its a Roxio-Patch! How useless. I have reported this mess on the Rockstar forums.

Dr Philip Yip
Tech Enthusiast and Author of the Unofficial Dell Windows Reinstallation Guide

Windows FAQs and OEM Downloads

#IDoNotWorkFor Dell
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