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Raju2

1 Message

1587

September 22nd, 2013 11:00

Not able to see my e-certificate of EMC Proven Professional Specialist exam

hi, i passed Specialist level exam 3 days (19/09/2013) before and i have been notified by an email that my result is recorded in Professional CertTracker portal on 21/09/2013, after that i can able to see my result in the portal under Exam tab, but still not able to retrieve my e-certificate.

how much time it take to get e-certificate.

1 person also has this problem

DGraci

408 Posts

September 23rd, 2013 13:00

Hello -

There are also a few things you can check in your CertTracker account to determine why you haven't received an expected fulfillment.

  1. Log into your CertTracker account
  2. Select "Credentials"
  3. You will see "Credentials in Progress" and/or "Active Credentials"
    • If the certification you are expecting is under the "Credentials in Progress" section > click on the credential name,  From this list of requirements you will be able to see what requirement you might be missing
    • If the certification you are expecting is under the "Active Credentials" > click on the "Fulfillment" tab to view details of any pending fulfillments.

If this does not help to answer your question, contact EMCProvenHelpDesk@emc.com for further assistance.

christopher_ime

2K Posts

September 22nd, 2013 14:00

Firstly, welcome to the forums and congratulations on your recent accomplishment!

Please consider moving this question as-is (no need to recreate) to the proper forum for maximum visibility.  Questions written to the users' own "Discussions" space don't get the same amount of attention and can go unanswered for a long time. 

You can do so by selecting "Move" under ACTIONS along the upper-right.  Then search for and select: "EMC Proven Professional".

KEHutchinson

2 Intern

 • 

633 Posts

September 23rd, 2013 12:00

If it's been a few days and you still can't see it under the exam tab, you should email your information including your ID number to EMCProvenHelpDesk@EMC.com and the Proven Team will be able to help you with your CertTracker account.

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