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tsdoggett
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Equal Logic PS6100E Valid firmwares for the drives themselves

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I have an older array that I purchased from a defunct company.  A few of the drives have failed and I would like to replace a few of the failed drives.

I attempted with just the same model number and it reported that the drive was not supported now I am attempting to replace dell equallogic drives hower there now appears to be a F/W mismatch.  Any thoughts on what drive fw's will match with the equallogic PS6100E.

Thanks

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RE: Equal Logic PS6100E Valid firmwares for the drives themselves

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Hello, 

 You can not use off the shelf drives with EQL arrays.  They drive vendor creates custom imaged drives specific to EQL.  It has to be a Dell/Equallogic branded drive. 

 There's no way to fix that either.  

 Regards,

Don 

Social Media and Community Professional
#IWork4Dell
Get Support on Twitter - @dellcarespro

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tsdoggett
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RE: Equal Logic PS6100E Valid firmwares for the drives themselves

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Yes I understand and I purchased some additional ones that I think are Dell EqualLogic branded drives and they are not spinning up.  Notification is that they failed to spin up in 33 seconds, marking drive as failed.

Terry

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RE: Equal Logic PS6100E Valid firmwares for the drives themselves

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Hello, 

 Failing to spin up is a common error on a failed drive, nothing to do with firmware revision.  If they are EQL drives then they have the minimum firmware needed anyways.  

 If you have a spare currently remove that and put in one of the replacement drives.  See if it spins up then.  You could have a slot that's not responding correctly.  Though usually that symptom is the drive doesn't show up at all   If you don't have a spare then try both drives in the open slots.  

 Finally you could try to failover to the other controller then insert the EQL labeled drives one at a time.  If you again get the "failed to spin up.." then I would be confident that they are in fact bad. 

 Regards,

Don 

Social Media and Community Professional
#IWork4Dell
Get Support on Twitter - @dellcarespro

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tsdoggett
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RE: Equal Logic PS6100E Valid firmwares for the drives themselves

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Interesting, I have just inserted two "new" drives in two different slots and they have both reported the same error.

However thanks for the information.

Terry

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RE: Equal Logic PS6100E Valid firmwares for the drives themselves

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Hello, 

 Sounds like you have old EQL firmware.  I would try the failover first then try the drives again. 

 Regards,

Don

Social Media and Community Professional
#IWork4Dell
Get Support on Twitter - @dellcarespro

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tsdoggett
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RE: Equal Logic PS6100E Valid firmwares for the drives themselves

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Great call on the Failover.  However it is now stating that the drives are not approved.  So now I am back to my question with regards to which Drive Firmware's are supported in a PS6100E and I suspect that it will have to do with the Software installed on the EqualLogic 

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RE: Equal Logic PS6100E Valid firmwares for the drives themselves

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Hello, 

 What firmware is that array running?  The label on the drive should say Del/Equallogic. 

 don 

Social Media and Community Professional
#IWork4Dell
Get Support on Twitter - @dellcarespro

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tsdoggett
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RE: Equal Logic PS6100E Valid firmwares for the drives themselves

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V7.0.1 is the firmware that is running.

Terry

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RE: Equal Logic PS6100E Valid firmwares for the drives themselves

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Hello, 

 That's pretty old firmware.  Dec 2013.  I'm still on the side of those aren't authentic Dell/EQL drives. 

 Don 

Social Media and Community Professional
#IWork4Dell
Get Support on Twitter - @dellcarespro

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