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1248
PS6000 connection problem
After rebooting my equallogic i'am facing problem
From 10.10.10.150 icmp_seq=1364 Destination Host Unreachable
the connection is lost and ican't connect to my array disk
Unsolved
55 Posts
0
1248
After rebooting my equallogic i'am facing problem
From 10.10.10.150 icmp_seq=1364 Destination Host Unreachable
the connection is lost and ican't connect to my array disk
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annonyme1
55 Posts
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June 8th, 2020 06:00
I'am using a single controller
What did passive CM means ?
i have 2 cables one => switch one=> chassis
dwilliam62
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June 8th, 2020 06:00
Hello,
OK I wasn't aware you were on one controller. Normally there are two.
That means for some reason the array did not complete the boot up process. So the network isn't initialized.
There are many possible reasons this could occur.
Did you try to open a support case? You would have to pay for it but they might be able to assist you. They can connect remotely to the array for troublewshooting
Regards,
Don
dwilliam62
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June 8th, 2020 06:00
Hello,
A common problem is that both controllers are not fully cabled to the switches. Or that the switch ports the passive CM are connected to aren't properly configured.
You can try moving cables from the original controller to see if that restores connectivity.
Regards,
Don
dwilliam62
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June 8th, 2020 07:00
Hello,
No. There is a reason it's not booting. Just rebooting it won't fix that.
You need technical support to triage this.
Don
annonyme1
55 Posts
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June 8th, 2020 07:00
what shall i do to let process boot complete ?
i just used the button to reboot it !
dwilliam62
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June 8th, 2020 07:00
Hello,
If by LED's you mean the network link LEDs? Or the drive LEDs? Neither or those will be on if the OS boot process does not complete. Same as with Windows.
Don
annonyme1
55 Posts
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June 8th, 2020 07:00
The problem that it was working before reboot !
but after rebooting even the LED are not lighting
dwilliam62
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June 8th, 2020 11:00
Hello,
One thing you could do is see what the current state is. You need to connect to the serial port of that controller and login.
Is the prompt CLI> or GrpName>
Then do su exec "raidtool"
Paste the text, not screenshot of that.
Don
annonyme1
55 Posts
0
June 9th, 2020 01:00
After using DB9-USB cable
My emulator reads the port COM1 but couldn't connect
annonyme1
55 Posts
0
June 9th, 2020 04:00
After openning console using serialport i got no member when i ''show member"
what shall i do please
dwilliam62
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June 9th, 2020 07:00
Hello,
When you log in did you get a CLI> prompt or a GrpName> prompt?
I suspect it says "CLI>":
In my last post I asked you to run
CLI>su exec "raidtool"
Then copy the text and reply.
Don
annonyme1
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June 10th, 2020 02:00
dwilliam62
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June 10th, 2020 07:00
Hello,
As I mentioned in my other post for the new topic you opened on this issue, the RAIDset has fauilted.
"RAID LUN 0 Faulted Beyond Recovery."
That means there are not enough good drives to sustain the RAIDset.
The array will never complete boot up. It can't. All the configuration info is not available.
You will need to have all the drives recovered as a backup. But all the failed drives must be recovered to see if enough of the data is restored to bring the RAIDset back online.
Regards,
Don