San Hq-Installation

An EQL Array always lives in a "Group" even if you only have a single one. So after you install SANHQ you have to klick "Add Group" and specify the MGMT GroupIP (when using the MGMT feature) otherwise its the iSCSI Group IP.

Consider to log into the EQL GroupMgmr first to take a look to the IP config of the group and the SNMP comunity string.

Regards,

Joerg

Hello,

Your EQL arrays are organized into Groups.  The address you use to manage your EQL arrays is known as the Group Address.   That's the address  you would use to Add a group to be monitored in SANHQ.

Regards,

Don

First of all thanks guys for responding. Its been explained well. I have got a quick question. EQL arrays are like SAN if am not wrong. I can join all arrays into group with specific group id or separate arrray with separate group?

EQL arrays ARE a SAN device, that's correct.    Yes, if you have multiple physical members that can be encompassed into a single Group, using one discovery/mgmt. IP or each member can be its own group.  Additionally with in a group, members can be pooled together or segmented into different pools.  When they are joined in the same pool, the data is striped across the members to increase performance.  They work cooperatively on the same volumes.  If in different pools withing the same group you can move volumes between them or using SYNC replication to have a live backup of your data in case the primary member fails.  

If you break them into different groups, you can use asynchronous replication to have a copy of your data at a DR site.

Regards,

Don

I was trying to add a group from my group manager to SAN HQ. When i entered the SNMP community string and group Ip while connecting Im getting error message on SAN HQ.

"Group TCP/IP connection /Server connection lost"

If anyone could explain me why its happening it will be helpful. Thanks

yes i have added public community string and management ip address. Still it shows the same problem

Is the SANHQ server on the same subnet as the array?  I would suggest opening a support case so they can more directly triage this issue.

don

Yes i would like to open a case. How do i proceed for that

Hello,

Re: Case.  You can call 1-(800)945-3355 or via the EQLSUPPORT.DELL.COM website you can create a case there as well.  They'll need the Service tag from one of the arrays.

Don

Hi you have mentioned to check "is the SANHQ server on the same subnet as the array?". I think there should be the problem. I have 4 SAN on HQ with different network. How do i configure SAN HQ server with same subnet of as array?. Thanks

Am routing it to different network. I have changed the iptables configuration which allows polling now. So i can successfully add group into SAN HQ. Is there anyway that i can run san hq as a service? I mean even if I can close the "app" and it still runs in the background or reboot the server and it starts as a service i.e I donl't have to launch it and leave it opened

Hi,

Is the SANHQ server in the same network as the array management port, or are you routing to it on a different network.  

Don

Hello,

It already is a service.  When you installed it, you installed both the server and client.   The GUI is just a client that connects to that SANHQ service and displays the data.

Don