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36 Posts

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May 6th, 2008 11:00

D830 USB Device Driver Missing

Hi,

 

I have re-installed a D830 from a Dell OEM XP Pro SP2 disk and i am having some problems with device drivers. I have downloaded all the latest drivers from the Dell site. Installed the one chipset driver, then the all the rest of the drivers and in the Computer Management snap in i am still showing a USB device under other devices with a yellow question mark.

 

Obviously this doesn't help much as it doesn't tell what actual device it is actually looking for. Any help would be appreciated. 

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87.5K Posts

May 6th, 2008 12:00

Did you install the Dell notebook system software?

 

36 Posts

May 6th, 2008 13:00

Yes i had seen on another thread about the Notebook System Software and installed that as well but with no effect.

14.4K Posts

May 6th, 2008 13:00

perhaps it's this...

36 Posts

May 6th, 2008 13:00

Sorry bacillus, i'd already tried that. I was surprised that there was only one Chipset driver in the D830 list when there were 4 for the D820, and i did a comparison between the device manager for the 820 and the 830 as i figured that they were pretty similar machines.

 

The Device manager for my D830 shows drivers installed for

O2Micro OZ711EZ1 Memory CardBus Controller

 

and

 

O2Micro OZ776 USB CCID Smartcard Reader

 

Any other ideas ?

14.4K Posts

May 6th, 2008 17:00

did your laptop have a bluetooth card?

36 Posts

May 7th, 2008 08:00

Funny you should say that but i was just going to post that i had solved the problem and it was the bluetooth driver that i had forgotten! The bluetooth LED comes on on power up unlike the WiFi LED which requires a valid driver installed before it comes on.

 

Sorry, a bit stupid on my part, but thanks for the input guys. 

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