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Dell Brazil, False Warranty, I am being moderated
Dell Brazil is treating me like ! I have an Inspiron 5537, the most problematic laptop in the world! Besides several issues with drivers, now it shut down when moved. Yes, it simply shutdown when I get it from the table or bring it closer. Dell refuses to send a technician to evaluate the real problem, physically put his hand on my computer and find what is wrong. My warranty is valid until 06/08/2015. Oh yeah! Dell have deleted my messages in the Brazilian community. Now I am being moderated! Ain't that nice! Here is the video of the problem happening:
robert p
4 Operator
4 Operator
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June 11th, 2015 08:00
Hi Bruno Aguiar,
Thanks for posting in the USA Forum.
Unfortunately we will not have access to your records and are limited in what we can do from here, however I'll have a Brazil team member reach out to you. Thanks.
Regards,
Robert
robert p
4 Operator
4 Operator
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9.4K Posts
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June 11th, 2015 12:00
Hi Bruno,
It appears our team in Brazil is already working with you to resolve your issue. Thanks for your post and I'll be closing my case.
Regards,
Robert