Suggestion of all my problems

The Free Agent Goflex Drive requires MORE POWER than the port you are plugging into supplies.

You need to use a USB 2.0 Hub with Wall adapter Power Or use a USB  Y cable that taps 2 usb ports for power.

Amazon.com: Apricorn USB Power Adapter Y Cable AUSB-Y (Black/Grey ...

Toshiba USB Y-Cable for USB External Hard Drive | Toshiba Direct

IOGEAR 7-Port High Speed USB 2.0 Hub : Desktop Accessories | Dell

It isn't only Free Agent Goflex, it is also other USB including Flash drive, my Mp3, and camera. They are all have same yellow sign and also my laptop. I think it is something about driver, not external tool.

However, thank you for suggestion :)

PizzaPatz,

I almost went past your post, since the suggested answer is there.

If you recently install/reinstall the operating system...

Restoring Your Computer´s Software to the Factory Settings or How To Restore or Reinstall Microsoft® Windows® on a Dell™ Computer

The notebook system utility and the chipset drivers need installed first or the rest of the drivers will fail to install.

How to Download and Install Drivers in the Correct Order

Your CD drive or DVD drive is missing or is not recognized by Windows or other programs

Rick

Hi Rick,

Thank you for all the links for solving problem, and yes I have tried all of them. Unfortunately, none of them work...

"Restoring Your Computer's Software to the Factory Settings": I have backup and follow the steps until step 3/6 (Click Dell Factory Image Restore). I had another choice said like "Recovery Image restore", so I thought it is same thing plus no other choices seem to close with. So I click and it's no longer same as in the note. I'm not sure I did it correct or not.

"How to Download and Install Drivers in the Correct Order": I opened your link and it listed down the order, so all I know is to format (most favorite thing) and I start to follow that order. Every drivers work fine as usual except that Unknown Device again.

"How to Restore or Reinstall Microsoft Windows on a Dell Computer": As I looked at it I think it's same as formatting and reinstall window. So.... yeah, I have done it with "How to Download and Install Drivers in the Correct order"

"Your CD or DVD Drive can't read or write media": It showed the problem has fix, but still it show that it could not detect the disc after eject.

And this is my addition of my problem: After I format just 1 minutes after format, the yellow sign (exactly same as 3rd picture) still there. So format, correct driver order, and restoring factory setting(need to determine the step) don't work for me. Also this figure shows up on my screen, but I can't post it. It said "This computer doesn't have processor with Intel Turbo Boost Technology capability. This application requires an Intel Core i7 processor, ~~~~~". It's like chipset with X red sign with words under "More information" which show that message. Is this involve with this problem?

P.S. Sorry for lated reply, I have problem with pressing F8 and have school too.

Pat

Pat,

Start, control panel, device manager. right click on the items with the yellow exclaimination marks, then left click uninstall.

Restart your computer. If the drivers are on your system, the new hardware wizard will install and correct the problem. If that doesn't work, the try updating the drivers for the device.

Rick

Hi Rick,

Thank you for all solution you find for me, but bad luck again, they didn't work.

I have tried the DVD problem and as you see in figure 1, it did show this message but still having problem.

And I have tried to delete that Unknown Device and it is gone, I look back in Device and Printer and the yellow sign is gone too, but not for external drive. But when I restart computer and it appears again.

After this process doesn't working, I tried to update the drivers for the device, no luck again.  I had update driver as you see figure 2 (Wow, 82 updates).

Figure 3 showed when I unplug the external drive and goes in the device manager. So I've never seen it so I took picture and show you so you mighy have some clue.

The last 2 figure, figure 4 and 5: I have told you about the chipset figure on my desktop (If I'm wrong about chipset figure.... sorry, I did guess on that one :P). Those are the figure that I have no idea with, so I showing you because it might has something to do with Unknown Device or USB Device.

Special Question: Since I post questions for answer, I have uploaded so many pictures. So I wonder is it spam or not?

Thank you,

Pat

Pat,

Run Finding System Information remove your product ID and post the rest of the information back here.

Rick

Rick,

Host Name:                 PAT-LAPTOP
OS Name:                   Microsoft Windows 7 Home Premium
OS Version:                6.1.7601 Service Pack 1 Build 7601
OS Manufacturer:           Microsoft Corporation
OS Configuration:          Standalone Workstation
OS Build Type:             Multiprocessor Free
Registered Owner:          Pat
Registered Organization:  

Original Install Date:     6/8/2011, 8:24:46 PM
System Boot Time:          6/10/2011, 7:39:08 AM
System Manufacturer:       Dell Inc.
System Model:              Studio 1558
System Type:               x64-based PC
Processor(s):              1 Processor(s) Installed.
                           [01]: Intel64 Family 6 Model 37 Stepping 5 GenuineIntel ~1994 Mhz
BIOS Version:              Dell Inc. A12, 3/30/2011
Windows Directory:         C:\Windows
System Directory:          C:\Windows\system32
Boot Device:               \Device\HarddiskVolume2
System Locale:             en-us;English (United States)
Input Locale:              en-us;English (United States)
Time Zone:                 (UTC-06:00) Central Time (US & Canada)
Total Physical Memory:     3,893 MB
Available Physical Memory: 2,458 MB
Virtual Memory: Max Size:  7,783 MB
Virtual Memory: Available: 5,707 MB
Virtual Memory: In Use:    2,076 MB
Page File Location(s):     C:\pagefile.sys
Domain:                    WORKGROUP
Logon Server:              \\PAT-LAPTOP
Hotfix(s):                 33 Hotfix(s) Installed.
                           [01]: KB971033
                           [02]: KB2305420
                           [03]: KB2393802
                           [04]: KB2425227
                           [05]: KB2479943
                           [06]: KB2484033
                           [07]: KB2487426
                           [08]: KB2488113
                           [09]: KB2491683
                           [10]: KB2492386
                           [11]: KB2497640
                           [12]: KB2503658
                           [13]: KB2505438
                           [14]: KB2506014
                           [15]: KB2506212
                           [16]: KB2506223
                           [17]: KB2506928
                           [18]: KB2507618
                           [19]: KB2508272
                           [20]: KB2508429
                           [21]: KB2509553
                           [22]: KB2510531
                           [23]: KB2511250
                           [24]: KB2511455
                           [25]: KB2515325
                           [26]: KB2522422
                           [27]: KB2524375
                           [28]: KB2533552
                           [29]: KB2534366
                           [30]: KB2541014
                           [31]: KB958488
                           [32]: KB976902
                           [33]: KB976932
Network Card(s):           4 NIC(s) Installed.
                           [01]: Intel(R) Centrino(R) Advanced-N 6200 AGN
                                 Connection Name: Wireless Network Connection
                                 DHCP Enabled:    Yes
                                 DHCP Server:     10.0.0.2
                                 IP address(es)
                                 [01]: 10.0.0.8
                                 [02]: fe80::984d:1181:20cd:ab67
                           [02]: Microsoft Virtual WiFi Miniport Adapter
                                 Connection Name: Wireless Network Connection 2
                                 Status:          Media disconnected
                           [03]: Microsoft Virtual WiFi Miniport Adapter
                                 Connection Name: Wireless Network Connection 3
                                 Status:          Media disconnected
                           [04]: Realtek PCIe GBE Family Controller
                                 Connection Name: Local Area Connection
                                 Status:          Media disconnected

Pat,

I see you recently installed the operating system. The Notebook system Utility and the chipse drivers need installed first or the rest of the drivers will fail to install. How to Download and Install Drivers in the Correct Order

You need to install the notebook system utility, the chipset drivers, then go right down the list. The notebook syste,m utility know what is attached on this system and the chipset drivers also help. Not installing the drivers in order causes things like the usb ports, network adapters, webcams, just to name a few from not installing, causing the exclaimination marks yuou see in the device manager.

Rick

OS Name:                   Microsoft Windows 7 Home Premium
OS Version:                6.1.7601 Service Pack 1 Build 7601
System Manufacturer:       Dell Inc.
System Model:              Studio 1558
System Type:               x64-based PC
Processor(s):              1 Processor(s) Installed.
                           [01]: Intel64 Family 6 Model 37 Stepping 5 GenuineIntel ~1994 Mhz
BIOS Version:              Dell Inc. A12, 3/30/2011
System Locale:             en-us;English (United States)
Input Locale:              en-us;English (United States)
Time Zone:                 (UTC-06:00) Central Time (US & Canada)
Network Card(s):           4 NIC(s) Installed.
                           [01]: Intel(R) Centrino(R) Advanced-N 6200 AGN
                                 Connection Name: Wireless Network Connection
                                 DHCP Enabled:    Yes
                                 DHCP Server:     10.0.0.2
                                 IP address(es)
                                 [01]: 10.0.0.8
                                 [02]: fe80::984d:1181:20cd:ab67
                           [02]: Microsoft Virtual WiFi Miniport Adapter
                                 Connection Name: Wireless Network Connection 2
                                 Status:          Media disconnected
                           [03]: Microsoft Virtual WiFi Miniport Adapter
                                 Connection Name: Wireless Network Connection 3
                                 Status:          Media disconnected
                           [04]: Realtek PCIe GBE Family Controller
                                 Connection Name: Local Area Connection
                                 Status:          Media disconnected

Rick,

Can you arrange the drivers for me? I'm not sure did I do it correct or not. I did by category, example if it say chipset I would install all drivers in chipset category, it might be some driver is incorrect in the category, I guess. However, I have tried to install utility first and chipset and follow by order and it failed.

Here is my product drivers: http://support.dell.com/support/downloads/driverslist.aspx?c=us&l=en&s=gen&ServiceTag=&SystemID=STUDIO1558&os=W764&osl=en&catid=&impid

Sorry to interrupt you again.

Pat

Rick,

So I tried as your list, and still same result... So more solution? :(

(Result)
Host Name:                 PAT-LAPTOP
OS Name:                   Microsoft Windows 7 Home Premium
OS Version:                6.1.7600 N/A Build 7600
OS Manufacturer:           Microsoft Corporation
OS Configuration:          Standalone Workstation
OS Build Type:             Multiprocessor Free
Registered Owner:          Pat
Registered Organization:  

Original Install Date:     6/10/2011, 7:37:58 PM
System Boot Time:          6/10/2011, 8:58:22 PM
System Manufacturer:       Dell Inc.
System Model:              Studio 1558
System Type:               x64-based PC
Processor(s):              1 Processor(s) Installed.
                           [01]: Intel64 Family 6 Model 37 Stepping 5 GenuineIntel ~1858 Mhz
BIOS Version:              Dell Inc. A12, 3/30/2011
Windows Directory:         C:\Windows
System Directory:          C:\Windows\system32
Boot Device:               \Device\HarddiskVolume1
System Locale:             en-us;English (United States)
Input Locale:              en-us;English (United States)
Time Zone:                 (UTC-08:00) Pacific Time (US & Canada)
Total Physical Memory:     3,893 MB
Available Physical Memory: 2,497 MB
Virtual Memory: Max Size:  7,783 MB
Virtual Memory: Available: 6,133 MB
Virtual Memory: In Use:    1,650 MB
Page File Location(s):     C:\pagefile.sys
Domain:                    WORKGROUP
Logon Server:              \\PAT-LAPTOP
Hotfix(s):                 10 Hotfix(s) Installed.
                           [01]: KB974476
                           [02]: KB974560
                           [03]: KB975599
                           [04]: KB975617
                           [05]: KB975741
                           [06]: KB976781
                           [07]: KB977178
                           [08]: KB978258
                           [09]: KB978601
                           [10]: KB979309
Network Card(s):           4 NIC(s) Installed.
                           [01]: Intel(R) Centrino(R) Advanced-N 6200 AGN
                                 Connection Name: Wireless Network Connection
                                 DHCP Enabled:    Yes
                                 DHCP Server:     10.0.0.2
                                 IP address(es)
                                 [01]: 10.0.0.8
                                 [02]: fe80::fcd2:1eca:ee1e:1489
                           [02]: Microsoft Virtual WiFi Miniport Adapter
                                 Connection Name: Wireless Network Connection 2
                                 Status:          Media disconnected
                           [03]: Microsoft Virtual WiFi Miniport Adapter
                                 Connection Name: Wireless Network Connection 3
                                 Status:          Media disconnected
                           [04]: Realtek PCIe GBE Family Controller
                                 Connection Name: Local Area Connection
                                 Status:          Media disconnected

Pat

Rick,

I both have on my laptop figure in Devices and Printers and on Unknown Device in Device Manager. So I thought they might be involved each other.

Pat

Pat,

What do you have problems with?

Exclaimination marks on what devices?

Rick

Pat,

Make and model of your printer. If the printer is connected, disconnect the usb cable and see if it goes away.

Run Delete Print Jobs to remove and stuck print jobs in the queue.

Disconnect the printer.

Go to Device manager and see if the items are still there. If so, right click on them, then left click uninstall.

Restart your computer.

Please tell me the virus program and firewall you're using.

Rick