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April 27th, 2012 19:00

VOSTRO 3500 NOT POWERING

My Vostro 3500 does not turn on.

I tried to remove the battery and connect the adapter only, but it still does not turn on.

The is absolutely no light or power in the laptop.

Please advise.

3.8K Posts

April 27th, 2012 22:00

Hi,

Welcome to the Community. Does the led come up on the ac adapter? Try another ac adapter or battery and try powering on.

If the LED light comes on, but goes off when connected to the system, then its a motherboard failure.

Thank you

Royan

2 Posts

April 28th, 2012 11:00

I tried another adapter but it still did not work. The led on the adapter is still on. But there is not light on the computer.

I would appreciate your reply.

3.8K Posts

April 28th, 2012 22:00

Hi,

It looks like a motherboard failure, as there is no power on the system. If you have an Active Warranty, send me a Private Message, click on my user name, add me as a friend, and send me your Service Tag, phone number and address.

Thank you

Royan

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