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May 3rd, 2012 10:00

XPS 13 Problem

Hi!  I've had my XPS 13 for about two weeks now, and I've been having this problem since I received it.  Sometimes when turning it on or resuming from sleep, the display does not come on.  I then have to hit the power button to turn it off, and then turn it back on.  I am then faced with the "Windows did not start normally" screen, and have to choose "Start Windows Normally" to boot it up.  It does not happen every time, but it happens pretty frequently.  Is there a fix for this?  Thanks!

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4.4K Posts

May 4th, 2012 06:00

Hi riot1031,

Welcome to the Community,

I suggest you can update the BIOS using the link below  and check if it helps:

www.dell.com/.../DriverFileFormats

Let me know if you need further help.

Thank You

Roshan

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