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5 Posts
0
67761
July 9th, 2013 11:00
inspiron 5520
I've bought inspiron 5520 few months ago. The quick launch buttons (three buttons on top right corner) were working properly then.
The back light in those keys are working but the function of those are not responding.
Also, i couldn't turn on bluetooth. The option is always disabled.
Can some1 pls help me solve these problems...?
DELL-Kalyan S
750 Posts
1
July 9th, 2013 12:00
Hi venkat.16,
In addition to what Paul has said, if the Quickset is already installed in the computer, uninstall the existing Quickset drivers first and then reinstall. This should ideally solve the problem. Please follow the below mentioned steps to uninstall and reinstall Quickset:
Regarding the issue with Bluetooth, may I know how are you trying to switch on the Bluetooth? After reinstalling Quickset, press the first button off the three quick launch buttons to open "Windows Mobility Center", here you will find option to enable/disable Bluetooth.
Robin3
807 Posts
0
July 9th, 2013 11:00
To fix quick launch buttons, install Quickset drivers here www.dell.com/.../inspiron-15r-5520
Uninstalling and re-installing the Bluetooth drivers should fix the problem. There are 4 different drivers listed for your system. Choose the appropriate driver for your hardware here (see Network category)
http://www.dell.com/support/troubleshooting/uk/en/ukdhs1/Product/inspiron-15r-5520
post back with results
venkat.16
5 Posts
0
July 10th, 2013 06:00
@KALAYAN S
To open bluetooth i'll just go to
under charms SETTINGS--->CHANGE PC SETTINGS--->WIRELESS
and then switch the slide bar near the option BLUETOOTH.
i've downloaded the driver from the link u've mentioned but it is not installing properly.
its showing error code 110.
Robin3
807 Posts
0
July 10th, 2013 07:00
Error Code 110 whilst trying to install drivers usually indicates a faulty driver. Are you sure you are installing the correct driver for your hardware?
Please provide a link to the driver you are trying to install. As mentioned earlier there are 4 different drivers on Dell's site dependent on your hardware.
What wireless device is in your system?
venkat.16
5 Posts
0
July 10th, 2013 07:00
Thank you guys... Quickset driver properly installed.:)
Still have trouble with bluetooth...!
venkat.16
5 Posts
0
July 10th, 2013 07:00
Thank you guys... Quickset driver properly installed.:)
Still have trouble with bluetooth...!
venkat.16
5 Posts
0
July 10th, 2013 07:00
@Paul
How do i find wat type is my wireless hardware.
i've tried but couldn't fint it...
Robin3
807 Posts
0
July 10th, 2013 07:00
Choose the appropiate driver depending on your wireless hardware
Dell Wireless 1704
www.dell.com/.../inspiron-15r-5520
Dell Wireless 1703
www.dell.com/.../inspiron-15r-5520
Dell Wireless DW1901
www.dell.com/.../inspiron-15r-5520
intel Wireless + BT
www.dell.com/.../inspiron-15r-5520
Robin3
807 Posts
0
July 10th, 2013 07:00
You don't know what wireless hardware is in your laptop?
Go to Device Manger in Control Panel, expand the "Network Adapters" category and post a screenshot.
We will attempt to identify your hardware and post the relevant link for the driver.
DELL-Kalyan S
750 Posts
0
July 10th, 2013 08:00
Hi venkat.16,
To find out the Wireless Card installed in your computer:
You will be able to view the configuration of the system here. Try installing the appropriate driver for the wireless card mentioned in the configuration and let us know the results.