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December 27th, 2020 08:00

Computer wont turn on

Might not be the right place but my computer recently broke something as it no longer turns on and has a constant orange light when plugged in. So what happened was for some reason the desktop start bar dissapeared so I went to try and restart the computer but nothing happened. Tried multiple times to restart or shut off the computer but it wouldn't have it but I was still able to browse the internet and what not like nothing was wrong. Ended up pulling the plug on it  and now it wont turn on again. Prior to this for the last few months my computer was having a hard time coming out of sleep mode, I would have to press the power button multiple times and nothing would happen until it randomly decides to turn on when usually it would just take a simple key press on my keyboard to turn it back on.

I tried taking out the ram and seeing if it would give me the beeps indicating no ram and it didnt, I tried single ram to see if it would turn on to no effect, I tried unseating and putting the cmos battery back in, nothing. I tried taking the GPU out, I tried a different psu all nothing.

It's an old i7 2600 with an equally old motherboard and equally old ram. Is it the mobo? The cpu? What do I need to replace?

12 Elder

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December 27th, 2020 17:00

You need to tell us exactly which PC model you have and the version of Windows.

Where is this "constant orange light"? Is it in the power button on front of PC or on the motherboard? If it's on the motherboard, that's perfectly normal.

That motherboard LED should be on 24/7 whenever the PC is connected to a working outlet. It means the motherboard is getting "flea" power from the power supply, but that's not enough to boot the PC.

Once you tell us the PC model, somebody will be able to give you some specific suggestions about the problem.

In meanwhile, if you're using a power strip, surge protector or UPS, disconnect those and plug PC directly into a working wall outlet and see if it boots now...

11 Legend

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December 27th, 2020 18:00

There are no soft fixes for physically bad power supply.

3 Posts

December 27th, 2020 18:00

From the case I think it's an xps8300. Also the light is on the motherboard itself.

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December 27th, 2020 23:00

Re: I tried taking out the ram and seeing if it would give me the beeps indicating no ram and it didnt, I tried single ram to see if it would turn on to no effect, I tried unseating and putting the cmos battery back in, nothing. I tried taking the GPU out, I tried a different psu all nothing.

try reset CMOs jumper on motherboard and then replacing CMOs battery with a brand new one $1-2.  Reseating old dead battery would not help you.

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December 28th, 2020 11:00

@freye  - Like I said, the orange motherboard LED should be on whenever PC is connected to a working outlet. So that's nothing to worry about.

You mentioned replacing the PSU but that didn't help. Are you sure that PSU is compatible with your PC?

Maybe the XPS 8300 front power button module has failed. Read this thread.

When you replace the motherboard battery, you shouldn't have to mess with the CMOS jumper if you do it this way:

  1. Power off and unplug PC
  2. Press/hold power button for ~15 sec
  3. Open case and remove motherboard battery (check Service Manual for details)
  4. Press/hold power button for ~30 sec. The motherboard LED should go off.
  5. Install fresh battery (CR2032 3-volt coin cell battery, ~$2)
  6. Close up and connect mouse, monitor and keyboard
  7. Reboot
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