Hello, I see you are looking for technical assistance. If you need our help, you can start a private message with us and we will be happy to assist you.
Just type in the Service Tag written on the label on the back of your laptop, choose drivers from the menu, then find it myself and download and install everything under Wireless.
Here are the troubleshooting steps, starting with the simplest.
1. Isolate the Problem
First, determine if the issue is only with web browsers.
Open a simple program like Notepad or Microsoft Word.
Try typing something.
If you can type in Notepad, the problem is likely with your browsers. If you can't, the issue is with your keyboard or system, not the browser.
2. Try a Different Browser
If your keyboard works in other applications, the problem might be with the specific browser you're using.
Open a different browser. For example, if you're using Google Chrome, try Microsoft Edge or vice-versa.
If you can type in the new browser, the original one may be corrupted. Consider reinstalling it.
3. Update Your Drivers
Outdated drivers can cause unexpected issues.
Go to the Dell Support website.
Enter your laptop's Service Tag (usually on a sticker on the back or bottom of the PC).
Download and install the latest drivers, especially those under "Chipset" and any related to your keyboard or mouse. While the forum mentioned WLAN (Wi-Fi) drivers, focusing on chipset and input drivers is more relevant to a typing issue.
Troubleshooting Internet Connectivity Issues on Your Dell Computer
Just type in the Service Tag written on the label on the back of your laptop, choose drivers from the menu, then find it myself and download and install everything under Wireless.
DELL-Cares
Moderator
•
27.6K Posts
0
May 2nd, 2022 06:00
Hello, I see you are looking for technical assistance. If you need our help, you can start a private message with us and we will be happy to assist you.
Mary G
4 Operator
•
20.1K Posts
0
May 2nd, 2022 10:00
See this -- Inspiron 24-5400 Setup and Specifications (dell.com)
and this-- Dell Inspiron 5400 2-in-1 Usage and Troubleshooting Guide | Dell US
RoHe
10 Elder
•
45.2K Posts
0
May 2nd, 2022 11:00
Is it only a problem when using a browser? (Which one?)
Have you tried a different browser?
TaraBrown
1 Rookie
•
8 Posts
0
May 7th, 2022 23:00
https://www.dell.com/support/kbdoc/en-us/000125130/dell-inspiron-5400-2-in-1-usage-and-troubleshooting-guide?lwp=rt
Other Possible Solutions
Have you tried updating the WLAN drivers from the Dell support webpage?
https://www.dell.com/support/home/en-us
Just type in the Service Tag written on the label on the back of your laptop, choose drivers from the menu, then find it myself and download and install everything under Wireless.
TaraBrown
1 Rookie
•
8 Posts
0
August 17th, 2025 18:15
Here are the troubleshooting steps, starting with the simplest.
1. Isolate the Problem
First, determine if the issue is only with web browsers.
Open a simple program like Notepad or Microsoft Word.
Try typing something.
If you can type in Notepad, the problem is likely with your browsers. If you can't, the issue is with your keyboard or system, not the browser.
2. Try a Different Browser
If your keyboard works in other applications, the problem might be with the specific browser you're using.
Open a different browser. For example, if you're using Google Chrome, try Microsoft Edge or vice-versa.
If you can type in the new browser, the original one may be corrupted. Consider reinstalling it.
3. Update Your Drivers
Outdated drivers can cause unexpected issues.
Go to the Dell Support website.
Enter your laptop's Service Tag (usually on a sticker on the back or bottom of the PC).
Download and install the latest drivers, especially those under "Chipset" and any related to your keyboard or mouse. While the forum mentioned WLAN (Wi-Fi) drivers, focusing on chipset and input drivers is more relevant to a typing issue.
https://www.dell.com/support/kbdoc/en-us/000125130/dell-inspiron-5400-2-in-1-usage-and-troubleshooting-guide?lwp=rt
Other Possible Solutions
Have you tried updating the WLAN drivers from the Dell support webpage?
https://www.dell.com/support/home/en-us
Just type in the Service Tag written on the label on the back of your laptop, choose drivers from the menu, then find it myself and download and install everything under Wireless.