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199
Added a new HDD
I added a new hdd from my old computer (not a dell computer) and at first it didn’t quite start up my pc then i ran some diagnostics and after a lot of waiting it said this (image). There is a slight chance that the disk might be damaged but i am pretty sure it is not so is there a way i can install the required drivers or anything necessary that would fix it?
ejn63
10 Elder
10 Elder
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24.8K Posts
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September 6th, 2020 07:00
You'll need to provide more information, including the system model you have - but 2000-0142 is a failing hard drive. If that is tied to the drive you moved, it'll need to be replaced.
DELL-Cares
Moderator
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25.7K Posts
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September 6th, 2020 07:00
Thank you! We have received the required details. We will work towards a resolution via private messages to ensure the security of your information. In the meanwhile, you may receive assistance or suggestions from the community members as well.
ejn63
10 Elder
10 Elder
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24.8K Posts
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September 6th, 2020 08:00
If that's the drive that's tripping the self-test error, yes, it is.
bobyno1
2 Posts
0
September 6th, 2020 08:00
Does it mean that the HDD i added needs to be removed?