Unsolved
1 Message
0
573
Cooling Fan
I received this error (2000-0511), validation code 69416.
My model is a Inspiron 5570.
Is there a fix for this (software / bios) or is this strickly a hardware problem?
Thanks
Unsolved
1 Message
0
573
I received this error (2000-0511), validation code 69416.
My model is a Inspiron 5570.
Is there a fix for this (software / bios) or is this strickly a hardware problem?
Thanks
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Dell-SreejithR
4 Operator
4 Operator
•
3.4K Posts
0
March 18th, 2019 11:00
Thank you for your message. Have you observed any heating issue with the system?
Make sure that the air vent is not obstructed.
Update the BIOS even if you have the latest version, check in BIOS to see if there is any thermal error reported. If the issue persists the fan may need a replacement.
For my reference, please click on the message tab next to your avatar– click “New Message” & search for my Dell username (Sreejith R) & send a private message with the service tag, registered name & email address.
How to locate the service tag
gregory.jones
412 Posts
0
March 18th, 2019 11:00
Hi SaperSagar,
Go to this link & enter your information:
https://www.dell.com/support/home/us/en/04/pre-boot-analysis
Let us know what that says. I suspect a hardware issue, but that will get us a better idea. Is the fan running to much or not at all?
Hope this helps.