Start a Conversation

This post is more than 5 years old

Solved!

Go to Solution

784

March 3rd, 2018 02:00

DBaR installing error

I'm using Dell Inspriron 3543 i7, Windows 10. I reset windows few days ago and now i can't install DBaR. It gives me the "factorysetup error 2" message. Please help, thanks.

10 Elder

 • 

24.7K Posts

March 3rd, 2018 03:00

Dell Backup and Recovery is not fully compatible with Windows 10 -- it must be installed under an earlier version of Windows, updated, and then it will work with 10 if you upgrade the system.

 

3 Posts

March 4th, 2018 09:00

So is there anyway so i could recovery my laptop back to Windows version that came with my laptop?

4 Operator

 • 

11.1K Posts

March 4th, 2018 09:00

If the recovery partition is intact, you should be able to recover to Windows 7, if that is what you are wanting.

 

 

10 Elder

 • 

24.7K Posts

March 4th, 2018 10:00

Yes, since it's likely that system came with Windows 8.

https://www.microsoft.com/en-us/software-download/windows8

3 Posts

March 8th, 2018 23:00

Thank you very much.

No Events found!

Top