Dell Inspiron 7391 2in1 Webcam

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Is your webcam working fine now as I'm also facing the same issue?

It didn’t - tried everything including re-installation.

Dell finally replaced the LCD screen unit (apparently replacing just the integrated webcam was not a feasible option in my case) after which it appears to be working fine.

Yeah exactly since the webcam is integrated, Dell is going to replace the LCD in my case too. So after replacing LCD, touch is still smooth or you're facing any issue after replacement regarding screen??

I have the same problem. Camera quality is blurry and unusable. After waiting for 30 min to talk to a Dell representative, I gave up. This is unexpected and unwelcome for a 2 months old laptop, worth 850$. Choose Apple Macbook.

Frustrated.

DarrenW

Same thing happened to mine, bought my Dell in April 2020. They changed out the integrated LCD back in June 2020, and now this has just happened to mine for the second time and I need to contact Dell. 

If you look closely, you can see something inside the screen blocking the camera

Correct, it looks to be some ring or spacer in the lens assembly that has comes apart and partially blocks the lens. It's a clear manufacturing default and Dell advised they have not come up with a fix yet. So like in my experience, it could continue to happen again with each new replacement. I asked Dell if the replacement parts will have warranty beyond that of the actually laptop, which they said no. So instead of pursuing a repair again I have gone with a refund. Very frustrated with all of this and now I'm not sure if I'm going to buy another Dell or look elsewhere.

I have the same issue. Camera has shadow in the corner.  

Facing the same issue! Looks like a spacer or ring component has shifted out and is partially blocking the camera...any ideas for a fix?

several people are having this issue as I am too and I think I am out if warranty. I am not happy at all with this laptop as this is the second major issue I have had mine and I have NEVER had these kind of issues with any laptop I have ever owned. I will NEVER buy another DELL.

same issue

I just experience this issue with my lap top 

Dell Inc. Inspiron 7391 2n1  what can I do?

Seems like Dell does not care.

Anyone was able to solve this problem ? having the same issue since my purchase and I'm out of warranty