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12.6K Posts

January 28th, 2019 14:00

Try the following page for more information. However run diagnostics first. Restart the system and at the Dell splash screen start tapping F12. Run full diagnostics and pay attention to the fan results. With that error though, and assuming the system is under warranty, either Call Dell tech support or return the unit to your place of purchase.

https://www.dell.com/community/Laptops-General-Read-Only/Error-Code-2000-0511-Processor-Fan/td-p/4290387

January 28th, 2019 15:00

thanks, yes, I will return it. thanks for the reply. d
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