Hi

I placed an order for Dell inspiron 14 5482 yesterday and made the payment online. I received no confirmation from Dell neither did I receive any shipping details from CompuIndia. After much struggle for 7 hours today it is mentioned by Compuindia that my laptop will be shipped only after 4 weeks while the Dell customer service agent said they received my order and it will be shipped in 4-5 days.

I need to cancel my order as it is not shipped or even processed. Does anyone know how to cancel and about the refund policy? I have e-mailed the customer care but I am sure they would not respond