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DDB from YYC
1 Rookie
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5 Posts
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October 17th, 2020 14:00
Windows 10 I believe
*edit to reply*. I didn’t install an OS on the New hard drive. I unplugged the old HD and plugged the new one in. Haven’t been able to get the laptop booted yet to install a new OS. Windows 10 was on the old HD
U2CAMEB4ME
4 Operator
6.2K Posts
Welcome to the Dell Community @DDB from YYC
What Operating System did you install on the new hard drive???
Best regards,
U2
How to Download and Use the Dell OS Recovery Image in Microsoft Windows:
https://www.dell.com/support/article/en-us/sln299044/how-to-download-and-use-the-dell-os-recovery-image-in-microsoft-windows?lang=en
@DDB from YYC
Did you install a Dell Recovery Image or did you use a W10 media created image???
Regards,
No I didn’t do either. I will try the OS recovery tool
October 17th, 2020 15:00
Your very welcome @DDB from YYC
You have to boot from a Dell USB recovery image.
https://www.dell.com/support/article/en-us/sln299044/how-to-download-and-use-the-dell-os-recovery-im...
Create Windows 10 installation media:
https://www.microsoft.com/en-us/software-download/windows10
Thanks so much. Will try this and let you know. Appreciate the info.
October 31st, 2020 09:00
finally got around to this.......and omg that was so easy and it worked!
thanks so much!
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DDB from YYC
1 Rookie
•
5 Posts
0
October 17th, 2020 14:00
Windows 10 I believe
*edit to reply*. I didn’t install an OS on the New hard drive. I unplugged the old HD and plugged the new one in. Haven’t been able to get the laptop booted yet to install a new OS. Windows 10 was on the old HD
U2CAMEB4ME
4 Operator
•
6.2K Posts
0
October 17th, 2020 14:00
Welcome to the Dell Community @DDB from YYC
What Operating System did you install on the new hard drive???
Best regards,
U2
How to Download and Use the Dell OS Recovery Image in Microsoft Windows:
https://www.dell.com/support/article/en-us/sln299044/how-to-download-and-use-the-dell-os-recovery-image-in-microsoft-windows?lang=en
U2CAMEB4ME
4 Operator
•
6.2K Posts
0
October 17th, 2020 14:00
@DDB from YYC
Did you install a Dell Recovery Image or did you use a W10 media created image???
Regards,
U2
DDB from YYC
1 Rookie
•
5 Posts
0
October 17th, 2020 14:00
No I didn’t do either. I will try the OS recovery tool
U2CAMEB4ME
4 Operator
•
6.2K Posts
0
October 17th, 2020 15:00
Your very welcome @DDB from YYC
Regards,
U2
U2CAMEB4ME
4 Operator
•
6.2K Posts
0
October 17th, 2020 15:00
@DDB from YYC
You have to boot from a Dell USB recovery image.
How to Download and Use the Dell OS Recovery Image in Microsoft Windows:
https://www.dell.com/support/article/en-us/sln299044/how-to-download-and-use-the-dell-os-recovery-im...
Regards,
U2
Create Windows 10 installation media:
https://www.microsoft.com/en-us/software-download/windows10
DDB from YYC
1 Rookie
•
5 Posts
0
October 17th, 2020 15:00
Thanks so much. Will try this and let you know. Appreciate the info.
DDB from YYC
1 Rookie
•
5 Posts
0
October 31st, 2020 09:00
finally got around to this.......and omg that was so easy and it worked!
thanks so much!