Bk1981
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Inspiron 5749 hard drive failure

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dear all,

My Laptop has failed to boot after complete reset and when i tried to reinstall windows 10. Currently the tech support has advised to change the hard drive kindly can you suggest if i can use the following? 

 

https://www.ebay.co.uk/itm/Dell-Inspiron-17-5749-240GB-240-GB-SSD-Solid-Disk-Drive-2-5-Sata-NEW/3327...

https://www.ebay.co.uk/itm/Dell-Inspiron-17-5749-320GB-320-GB-HDD-Hard-Disk-Drive-2-5-SATA-NEW/33282...

Kindly let me know please thanks very much

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U2CAMEB4ME
3 Silver

Re: Inspiron 5749 hard drive failure

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@Bk1981 


Microsoft Registered Refurbisher
Microsoft Registered Partner
Windows Operating System lifecycle fact sheet
Lifecycle begins when released and ends when no longer supported
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nyc10036
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Re: Inspiron 5749 hard drive failure

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Have you looked at how easy or difficult it is to replace the hard drive on your model laptop? With some laptops, it requires almost a complete disassembly. .
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U2CAMEB4ME
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Re: Inspiron 5749 hard drive failure

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@Bk1981 


Microsoft Registered Refurbisher
Microsoft Registered Partner
Windows Operating System lifecycle fact sheet
Lifecycle begins when released and ends when no longer supported
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Bk1981
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Re: Inspiron 5749 hard drive failure

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Hi Many thanks for the reply. Kindly can you let me know about 9.5 or 7 mm i saw your message has those terms how do i find this . Many thanks

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Bk1981
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Re: Inspiron 5749 hard drive failure

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hi I have yet to open the laptop bur needed some advice before i venture that's why i am asking around

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U2CAMEB4ME
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Re: Inspiron 5749 hard drive failure

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@Bk1981 


Microsoft Registered Refurbisher
Microsoft Registered Partner
Windows Operating System lifecycle fact sheet
Lifecycle begins when released and ends when no longer supported
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Bk1981
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Re: Inspiron 5749 hard drive failure

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Many thanks will update once i do this!