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Password reset doesn’t work Windows 10
Hi, I reset my password on the reset screen. I reset my password on my Microsoft outlook account. My computer will not accept either password after the resets. I checked the boot issues and I can log into the diagnostics setting with my old password. However My computer will not accept this password on the log in screen. What do I need to do to log in as the password reset function is not working?
Mary G
4 Operator
4 Operator
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20.1K Posts
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March 31st, 2019 16:00
You have to go to your MS Account to change passwords and get special codes from MS to make sure you are actually you and not a hacker. You should have a really good reason to do this because so much depends on your MS acct.--even windows activation.
https://support.microsoft.com/en-us/help/4026838/microsoft-account-to-change-your-password
Slaryny
3 Posts
0
August 15th, 2019 02:00
Hi, you can use a Windows 10 install disk to reset or recover your Windows 10 local admin account's password. Steps with pictures here:
http://www.passwordsrecoverytool.com/windows-10-password-recovery/reset-windows-10-admin-password.html