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July 6th, 2020 19:00

Pink Screen

I have an Inspiron 3585 and whenever I close the lid the screen turns pink and after a minute or two it automatically fixes itself, it also fixes whenever I push the screen inwards. I'm worried it won't keep fixing itself and I won't be able to fix it by pushing the screen inwards either, what should I do? It ONLY turns pink when I close the lid. Not when I shut it down, put it to sleep or anything else.

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25.7K Posts

July 6th, 2020 19:00

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6.2K Posts

July 7th, 2020 02:00

Welcome to the Dell Community @PQCY 

Try performing a “Flex Test”

While the laptop is booted and the screen is on:

Grab the display at the upper left and right corners.

Then pull one side forward and push the other side backwards about 1/2" to 1"

Repeat back and forth. "Flex Test"

Is there any change in the display while flexing??

Best regards,

U2

272 Posts

July 7th, 2020 03:00

It is a liquid crystal display. Better work with it like that.

I know what I am going to write may sound unusual but have you set the laptop to eye protection mode.

If you have set a warm color to your laptop or set eye-protection mode, you will feel that the screen turns pink or orangish.

So just check whether warm light mode is on or not?

2 Posts

July 7th, 2020 06:00

Hi,

The flex test doesn't do anything and I don't believe my laptop is on warm light mode. 

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