Inspiron 16 7610 Touchpad, running list

Great video, I did mine a few days ago and it now working as it should.

Thank you to all involved in figuring out the fix.

Thanks for the breakdown JackNis. I performed the procedure on my laptop this morning and am glad to report I have had zero issues with the touchpad since. I recorded the process in case anyone is interested:

https://youtu.be/4xGq5gmKEAA

YES Thank YOU.....did it and it is working great......I have my laptop back the way it should be.

I was using an external mouse most of the time...

Thank you so much @JackNis  and @DashRendar for your help, I managed to get connect the wire using electrical tape instead of soldering. It seems to be working fine for now, ill report back if it stops working.

1 week after soldering - I haven't had so much as a hint of a glitch, and I've used this laptop pretty heavily over the past week. Usually by now, even if I think i had made a fix, it definitely would have shown up. I'm incredibly happy that this trackpad nightmare is OVER. I 100% recommend soldering the groundwire to anyone who's able to use a soldering iron.

Hello everyone,
I have try to use a aluminium tape instead of soldering on the touchpad (it's always disastrous when i use soldering iron). I do this fix yesterday and i didn't see any glitch for the moment.

Hope that works well for you. I see it looks like you also removed the black foam(?) pad from underneath the metal tab. I wonder if simply removing that pad, cleaning the copper under it, and bending the metal tab so it is pressing directly against the copper would also provide a sufficient connection on its own. I'm not really sure what purpose that black foam is meant to serve.

Please let us know how it work on long term as your fix is less risky.

Thanks!

The black foam pad has never been here on my pc, maybe a fix solution tried by dell? (I bought it in the beginning of august 2021).

Thanks so much JackNis, you're a real star! I soldered the wire a few days ago and the trackpad is working great. I feel like I have a working laptop now and not an expensive mistake.

Once again thanks for the fix, I think Dell owes you a free memory or ssd upgrade for working it out!

b e n

I'm really glad my posts have helped, for the record griffinross2 and Dashrendar made the big leap on this.

I love the aluminum tape option, couple of things on it: make sure you clean the copper pad before using otherwise it won't conduct properly, and you don't need to connect all the way to that screw, just to the silver casing is fine. 

@JackNis​ So, I've tried both methods of solder and tape. The problem comes right back after a couple of hours, any more suggestions?

I would like to echo the post by @SpitfireMk​ 

" Even though @JackNis and @DashRendar instructions are fantastic, I would hope Dell issued an official repair program or at the very least an official procedure. It would not like finding that I voided the warranty if I ever need it for fixing a problem the end-users had to troubleshoot themselves because of Dell's unresponsiveness. " 

This issue have been around for 2 years since 2021. I believe Dell should be more accountable than it does now.

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