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Unable to update firmware for hard disk.
I have a Dell Inspiron 5567. I have been getting a message from Dell SupportAssist that a critical firmware update is required on my hard disk. The hard disk on my laptop is -
Model: ST1000LM035-1RK172
Serial: WDE51MRE
Firmware: SDM1
I am getting a prompt to update it to SDM2, but when I try to do that, I get an error saying:
Error
Unable to identify bios hdd0. Download and use the usb boot key or iso cd image version of this utility. Please refer to seagate firmwareupdate utility documentation.
Naks
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July 21st, 2020 01:00
update bios
then use latest SDM3 firmware update tool for this hdd model
https://www.dell.com/support/home/en-us/drivers/driversdetails?driverid=k1n86&oscode=wt64a