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May 30th, 2013 14:00

File System Explorer page in Web UI generates a 500 - Web Application Error when clicked

Hello,

We have developed a problem with the web UI on one of our Isilon 7.0.1.5 clusters.  When clicking on the File System Explorer link we get an error:

IsilonFSEerror.png

Saving the html we see this info (removed the html tags):

  File "/usr/local/share/webware/WebKit/Application.py", line 650, in runTransaction

    self.runTransactionViaServlet(servlet, trans)

  File "/usr/local/share/webware/WebKit/Application.py", line 738, in runTransactionViaServlet

    servlet.runTransaction(trans)

  File "/usr/local/share/webware/WebKit/Servlet.py", line 59, in runTransaction

    trans.awake()

  File "/usr/local/share/webware/WebKit/Transaction.py", line 137, in awake

    self._servlet.awake(self)

  File "webui/Filesystem.py", line 849, in awake

    self.sharepaths = [s.path for s in smb.shareEnum(False)]

  File "/usr/local/lib/python2.6/site-packages/isi/config/smb/__init__.py", line 690, in shareEnum

  File "/usr/local/lib/python2.6/site-packages/isi/config/smb/__init__.py", line 1213, in share_enum

  File "/usr/local/lib/python2.6/site-packages/isi/config/smb/__init__.py", line 1124, in share_get_info

  File "/usr/local/lib/python2.6/site-packages/isi/config/smb/__init__.py", line 895, in shareBinarySdToAclList

  File "/usr/local/lib/python2.6/site-packages/isi/config/smb/sd.py", line 191, in sdBinarySdToList

  File "/usr/local/lib/python2.6/site-packages/isi/config/smb/sd.py", line 226, in _sdBinarySdUnpackAcl

  File "/usr/local/lib/python2.6/site-packages/isi/config/smb/sd.py", line 435, in _sdAclBinaryToList

  File "/usr/local/lib/python2.6/site-packages/isi/config/smb/sd.py", line 536, in _sdAceBinaryToDict

  File "/usr/local/lib/python2.6/site-packages/isi/config/smb/sd.py", line 700, in _sdAceFlagBinaryToString

TypeError: Unknown Ace Flags

Time: Thu May 30 15:34:16 2013

File: webui/Filesystem.py

CWD:  /usr/local/www/webkit

Path: /usr/local/www/webkit,/usr/local/share/webware,/usr/local/lib/python2.6,/usr/local/lib/python2.6/plat-freebsd7,/usr/local/lib/python2.6/lib-tk,/usr/local/lib/python2.6/lib-old,/usr/local/lib/python2.6/lib-dynload,/usr/local/lib/python2.6/site-packages,/usr/local/www/webkit

Environment:

HOME:      /

OLDPWD:      /

PATH:      /sbin:/bin:/usr/bin:/usr/sbin:/usr/local/bin:/usr/local/sbin

PWD:      /usr/local/www/webkit

RC_PID:      1385

Will mention our second 7.0.1.5 cluster does not experience this problem.  Any ideas?  This is affecting our ability accessing the cluster filesystem with our application remotely.

19 Posts

May 31st, 2013 14:00

We found the cause for this error!

We are working on an application to create shares on the isilon cluster and ran into some issues with the creation of the local path.  The application was creating the share but not the local path.  (The same thing happens with MS Server Manager when trying to create a share and giving an invalid path).

We had 4 or 5 of these shares in place that had no valid local path.  After these shares were deleted the webUI was able to diplay the File System Explorer page again.

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