Start a Conversation

Unsolved

L

10 Posts

4327

October 14th, 2020 05:00

Isilon H400 OneFS Version: v8.2.2.0

Hi I need help to fix the issue,

I have an iSILON 400 OneFS Version: v8.2.2.0 connected to two Dell S4112F-ON (OS10 Version: 10.5.2.0) in 10G with . I have configured the first node. But when I do an isi_status I get the message above.

Cluster Name: XXXX
Cluster Health: [ ATTN]
Storage Efficiency: 0.67 : 1
Cluster Storage: HDD SSD Storage
Size: 26.9T (26.9T Raw) 0 (0 Raw)
VHS Size: 0
Used: 107.8M (< 1%) 0 (n/a)
Avail: 26.9T (> 99%) 0 (n/a)

Health Throughput (bps) HDD Storage SSD Storage
ID |IP Address |DASR | In Out Total| Used / Size |Used / Size
---+---------------+-----+-----+-----+-----+-----------------+-----------------
1|10.149.195.51 | OK | 0| 0| 0| 108M/26.9T(< 1%)| L3: 745G
---+---------------+-----+-----+-----+-----+-----------------+-----------------
Cluster Totals: | 0| 0| 0| 108M/26.9T(< 1%)| L3: 745G

Health Fields: D = Down, A = Attention, S = Smartfailed, R = Read-Only

Critical Events:
Time LNN Event
--------------- ---- -------------------------------------------------------
10/09 17:12:56 C Failed to talk with backend switch management REST service on int-a
10/09 17:12:56 C Failed to talk with backend switch management REST service on int-b


Cluster Job Status:

No running jobs.

No paused or waiting jobs.

No failed jobs.

Recent job results:
Time Job Event
--------------- -------------------------- ------------------------------
10/14 11:39:35 ComplianceStoreDelete[5] Succeeded
10/14 11:39:35 WormQueue[4] Succeeded
10/14 11:39:35 ShadowStoreProtect[3] Succeeded
10/14 11:39:34 ShadowStoreDelete[2] Succeeded
10/09 17:09:34 DomainTag[1] Succeeded

Below is the configuration table:

 

LOW IP ADDRESS

HIGH IP ADDRESS

NETMASK

GATEWAY

CLUSTER NAME

ISILON-XXX

INT-A

10.10.10.1

10.10.10.5

255.255.255.0

 

INT-B

10.10.20.1

10.10.20.5

 

FAILOVER

10.10.30.1

10.10.30.5

 

IP MGMT-1gige

10.149.195.51

10.149.195.54

255.255.255.192

/26

10.149.195.61

SmartConnect Service IP -1gige

10.149.195.35

EXTERNAL NETWORK -10gige

10.149.0.129

10.149.0.134

255.255.255.128

/25

10.149.0.254

SmartConnect Service IP-10gige

10.149.0.135

DNS SERVER

10.149.3.250,10.149.201.30

DNS NAME

xxxxxx.xx

DNS SEARCH

xxxxxxx.xx

1 Rookie

 • 

573 Posts

October 14th, 2020 08:00

@lamsarr2,

Did you get the Dell S4112F-ON (OS10 Version: 10.5.2.0) with the Isilon?  If yes, then it doesn't look like the correct firmware for Isilon.  

10 Posts

October 14th, 2020 09:00

Hi PhilLam,

Can you give me please the correct firmware with the Dell S4112F-ON  for iSILON?

 

thank you,

1 Rookie

 • 

573 Posts

October 14th, 2020 21:00

@lamsarr2 

Ask your account team. I know for sure 10.5.2.0 is not the correct one for backend. You just can't take any frontend Dell switch and automajically make it backend for Isilon/PowerScale.

1 Rookie

 • 

573 Posts

October 19th, 2020 15:00

@lamsarr2,

firmware 10.5.0.2 (not 10.5.2.0) is the correct firmware for S4112F-ON. It looks like you are missing the DELL OUI. Create an SR and reference this KB.

https://www.dell.com/support/kbdoc/en-us/534079

OneFS 8.1.2 and 8.2.x - DELL Backend switch OUI missing from cluster causing OneFS not to recognize/fetch Switches IP and other Management features from the switch.

10 Posts

November 23rd, 2020 02:00

Hi PhilLam,

This is the output of some request. We have sure that the OUI is present it is not missing. But  the problem is isi_dump_fabric query is time out of int-a and int-b.

UVS-CLUSTER-1# python
Python 2.7.16 (default, Jul 3 2019, 15:00:00)
[GCC 4.2.1 Compatible FreeBSD Clang 4.0.0 (tags/RELEASE_400/final 297347)] on freebsd12
Type "help", "copyright", "credits" or "license" for more information.
>>> import isi.net.backendmon.util as u
>>> print u.intuit_switch_addr('int-a')
(IPAddress('fdfe:9042:c53d::5eff:fe00:101'), OUI('XX-XX-XX')) (i have replaced the correct OUI displayed by the request by XX-XX-XX)
>>>
zsh: suspended python
UVS-CLUSTER-1# isi_dump_fabric int-a
Query to switch at fdfe:9042:c53d::5eff:fe00:101 timed out.

Isilon OneFS v8.2.2.0
UVS-CLUSTER-1#
UVS-CLUSTER-1# python
Python 2.7.16 (default, Jul 3 2019, 15:00:00)
[GCC 4.2.1 Compatible FreeBSD Clang 4.0.0 (tags/RELEASE_400/final 297347)] on freebsd12
Type "help", "copyright", "credits" or "license" for more information.
>>> import isi.net.backendmon.util as u
>>> print u.intuit_switch_addr('int-b')
(IPAddress('fda7:e6ee:2e09::5eff:fe00:102'), OUI('XX-XX-XX')) (i have replaced the correct OUI displayed by the request by XX-XX-XX)
>>>
zsh: suspended python
UVS-CLUSTER-1# isi_dump_fabric int-b
Query to switch at fda7:e6ee:2e09::5eff:fe00:102 timed out.

1 Rookie

 • 

573 Posts

November 23rd, 2020 09:00

@lamsarr2,

 

Please create SR. It sounds like the cluster is not communicating with backend switch correctly.

2 Posts

August 19th, 2021 19:00

I have the same problem, onfs version v8.2.2.0 with switch S4148F os version 10.5.0.6, anyone experience an event like this?

Failed to talk with backend switch management REST service on int-a
Failed to talk with backend switch management REST service on int-b

Moderator

 • 

8.5K Posts

August 20th, 2021 09:00

Hi,

Was it working previously or is it a new install? Have you followed these instructions? https://dell.to/3ziXxGB

10 Posts

August 20th, 2021 09:00

Hi Josh-Cr

I had fixed the issue by this solution by changing backends configuration:

Confirm switches setting:

Log in to the switches:  

show version

show switch-operating-mode 

If output is not showing FULL change it to FULL save change then reboot with reload

(change to FULL for the smartfabric command below to work)

switch-operating-mode 

write mem  (save to memory)

reload  (reboot switch)

configure terminal   (change to configuration terminal)

smartfabric l3fabric enable role LEAF

 # write mem (save to memory)

# reload (reboot switch)

I hope this solution helps you !

Best regards,

No Events found!

Top