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chjatwork
2 Iron

Isilon - Suspended Hard Disk in Tray - Gen 6 - H500

Community,

Has anyone had the opportunity to  start using the new Gen 6 nodes?  If so have you ran into an issue where some of the disk show up as SUSPENDED?  I tried running through the process of replacing a hard disk and pressed the gray button to wait for the tray to be ready to remove, but the light indicator never turns off so that I know its safe to remove the disk tray from the node.  Is there a way via command line that I can clear up this issue?  Should I try reformatting the disk in question one at a time?  Keep in mind that this is a newly build cluster that has NO data on it.  So I can do pretty much whatever.  Let me know what is the smart move though.

Thank you,

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3 Replies
chjatwork
2 Iron

Re: Isilon - Suspended Hard Disk in Tray - Gen 6 - H500

Node-10# isi device drive list

Lnn  Location  Device    Lnum  State     Serial       Sled

-----------------------------------------------------------

10   Bay  1    /dev/da1  15    L3        GKNX0K101297 N/A

10   Bay  2    -         N/A   EMPTY     -            N/A

10   Bay  A0   /dev/da9  7     HEALTHY   ZA19J0WS     A

10   Bay  A1   /dev/da2  14    HEALTHY   ZA19J837     A

10   Bay  A2   /dev/da10 6     HEALTHY   ZA19J01D     A

10   Bay  B0   /dev/da3  13    HEALTHY   ZA19J0F0     B

10   Bay  B1   /dev/da11 5     HEALTHY   ZA19J0LE     B

10   Bay  B2   /dev/da4  12    HEALTHY   ZA19J81N     B

10   Bay  C0   /dev/da12 4     HEALTHY   ZA19BKPW     C

10   Bay  C1   /dev/da5  11    HEALTHY   ZA19J0S0     C

10   Bay  C2   /dev/da13 3     HEALTHY   ZA19J0RQ     C

10   Bay  D0   /dev/da6  10    HEALTHY   ZA19J88Y     D

10   Bay  D1   /dev/da14 2     HEALTHY   ZA19J828     D

10   Bay  D2   /dev/da7  9     HEALTHY   ZA19J0NP     D

10   Bay  E0   -         1     SUSPENDED ZA19J0ET     E

10   Bay  E1   /dev/da8  8     HEALTHY   ZA19J0AH     E

10   Bay  E2   -         0     SUSPENDED ZA19J037     E

-----------------------------------------------------------

Total: 17

Can I just reformat the disk and readd it?  Let me know.

Thank you,

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chjatwork
2 Iron

Re: Isilon - Suspended Hard Disk in Tray - Gen 6 - H500

I have tried rebooting the node and for a while the disk was active again, but then soon after went back to SUSPENDED.

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rash_vyas1
1 Nickel

Re: Isilon - Suspended Hard Disk in Tray - Gen 6 - H500

Here is the useful KB for this issue - https://support.emc.com/kb/519248

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