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March 30th, 2016 23:00

Isilon problem with empty list users from LDAP server

Hello!

I have Isilon simulator with OneFS 8.0

I created auth provider LDAP for Windows Server 2008 R2.

I go to Access - Membership and Roles, select LDAP provider and I don't see any users.

Wireshark show that LDAP server sent users to Isilon.

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130 Posts

April 5th, 2016 05:00

Hello alex087,

The best place to look for issues on the cluster for this is the lsassd.log file that is in /var/log. Do you see any errors in this file?

11 Posts

April 5th, 2016 21:00

Hello!

In the lsassd.log file a lot of errors:

2016-04-06T09:39:10+05:00 <30.4> mycluster-1 lsass[2191]: [lsass] Error occured while enumerating objects in ldap server (test). Received error: 40150 (LW_ERROR_INVALID_ATTRIBUTE_VALUE)

130 Posts

April 7th, 2016 11:00

Hello,

Based on what I have been able to find, this is more than likely because your LDAP provider is missing (or has an extraneous) attribute. We recently started working on troubleshooting guides for our customers and community members! Have you had a chance to look at the one for LDAP?

http://www.emc.com/collateral/TechnicalDocument/docu63147.pdf

Should you not be able to solve your problem, there are steps in this guide to gather information for support. To create a service request, you have a few options:

1. Log in to your online account on support.emc.com and go to this page: https://support.emc.com/servicecenter/createSR

2. Engage an Isilon Support engineer directly through Live Chat Support: https://support.emc.com/servicecenter/liveChat/

3. Call in to EMC Isilon Support at 1-800-782-4362 (For a complete local country dial list, please see this document: http://www.emc.com/collateral/contact-us/h4165-csc-phonelist-ho.pdf

Please let me know if there is anything else I can do for you!

11 Posts

April 7th, 2016 21:00

Hello!

Answer from LDAP Server:

LDAPMessage searchResEntry(4) "CN=alex,CN=Users,DC=test,DC=local" [8 results]

    messageID: 4

    protocolOp: searchResEntry (4)

        searchResEntry

            objectName: CN=alex,CN=Users,DC=test,DC=local

            attributes: 3 items

                PartialAttributeList item sAMAccountName

                    type: sAMAccountName

                    vals: 1 item

                        AttributeValue: alex

                PartialAttributeList item uid

                    type: uid

                    vals: 1 item

                        AttributeValue: 123

                PartialAttributeList item mail

                    type: mail

                    vals: 1 item

                        AttributeValue: alex@test.local

    [Response To: 15]

    [Time: 0.086940000 seconds]

I have not found a solution my problem in docu63147.pdf.

I don't have contract for support Isilon (

1.2K Posts

April 8th, 2016 03:00

Could you verify the "required user attributes" as shown in Appendix D of the troubleshooting guide?

Your LDAP attributes mappings look "interesting", how did you arrive at these settings? And, probably most important, do you have SFU = Windows services for UNIX installed and configured on your 2008 server?

Cheers

-- Peter

11 Posts

April 11th, 2016 00:00

Hello!

Standard windows user not have UID, GID, Home Directory, Shell attributes.

"Your LDAP attributes mappings look "interesting", how did you arrive at these settings?"

Experimental way.

I installed Windows services for UNIX.

11 Posts

April 11th, 2016 00:00

After installed Windows services for UNIX:

searchResEntry

    objectName: CN=alex,CN=Users,DC=test,DC=local

    attributes: 5 items

        PartialAttributeList item uid

            type: uid

            vals: 1 item

                AttributeValue: alex

        PartialAttributeList item mail

            type: mail

            vals: 1 item

                AttributeValue: alex@test.local

        PartialAttributeList item uidNumber

            type: uidNumber

            vals: 1 item

                AttributeValue: 10000

        PartialAttributeList item gidNumber

            type: gidNumber

            vals: 1 item

                AttributeValue: 1212

        PartialAttributeList item loginShell

            type: loginShell

            vals: 1 item

                AttributeValue: /bin/sh

April 11th, 2016 15:00

What does your query look like for a user object, group object, etc.

1.2K Posts

April 11th, 2016 19:00

Looks reasonable now -- does it work for you?

11 Posts

April 11th, 2016 20:00

It is not work.

5 Posts

December 2nd, 2022 02:00

Hello,

i had the same issue. You have to add values to the need attributes. Than it is working.

 

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