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October 9th, 2019 07:00

Alienware Area 51m: Intel Optane Memory and Storage Management Application fails to launch

Description


 
Description

The following article information about dealing with a "The requested operation requires elevation" error when launching the Intel Optane Memory and Storage Management Application on an Alienware Area 51m.


Affected Systems:

 
Alienware Area 51m

 

Do you see the "The requested operation requires elevation" error whenever you try to launch the Intel Optane Memory and Storage Management Application?

 

When you attempt to launch the Intel Optane Memory and Storage Management Application, you may experience the following error:

 

1.JPG

(Fig.1 The Requested Operation Requires Elevation Error)

 

 

Solution

 

Resolution Steps

 

The Intel Optane Memory and Storage Management Application requires Administrator level permissions in order to launch. You can either log into the system using an Administrator account or alternatively right click on the executable file or icon and select Run as Administrator (However you will still need an administrator password for this.).

Intel Optane Memory and Storage Management (HSA) App version 17.2 and newer will auto-elevate the application by including an allowElevation capability to remove the need for you to right click Run as Administrator.

Note: The allowElevation capability will only work with Windows builds starting from RS5. This feature is only supported by Microsoft starting from the RS5 build.
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