This post is more than 5 years old
22 Posts
0
31889
BIOS Forgoten/Never known Password M15x Alienware.
Hi guys,
As the title states it, I have an M15x Alienware and in my (for now) vain attempt to repair my computer from an other problem, which is not of any importance in this case, I have reached the annoying point when my BIOS refuses to let me in the settings and I don't know how to get in without its password (opening up the computer up and taking out the BIOS battery is NOT an option! :D)
I don't remember ever putting a specific password and believe I didn't choose the password...
I have googled it and found their usually were some master passwords (PHOENIX, phoenix, bios...) but none seems to work.
Anyone got a clue of what I could do/put instead of random words? =)
Alienware M15x
Windows 7 Home Premium Alienware Edition 64-Bit
ejn63
9 Legend
9 Legend
•
87.5K Posts
1
July 28th, 2011 04:00
No, they won't - you must call for support and be able to verify ownership of the system. Since the system wasn't sold where you're located, you'll need to contact Dell in the country where it was sold.
FrenchMurderer
22 Posts
0
July 27th, 2011 19:00
Well Id love to but I don't live in America... I live in romania... Dell doesn't even have an office here! :D so... not so helpful! :) is there no common "for everyone" password by any chance?
ejn63
9 Legend
9 Legend
•
87.5K Posts
0
July 27th, 2011 19:00
Call Dell -- upon proof of ownership, they will issue a system-specific master password.
ejn63
9 Legend
9 Legend
•
87.5K Posts
0
July 27th, 2011 19:00
No, there is not.
FrenchMurderer
22 Posts
0
July 28th, 2011 03:00
Will they give me a master password by mail if I give proof of ownership? (which Im not sure what u mean by that... :))
FrenchMurderer
22 Posts
0
July 28th, 2011 04:00
Then I'm screwed... Got it from a little reseller here...
FrenchMurderer
22 Posts
0
July 28th, 2011 04:00
Thank you ejn63 you have really cleared it out... though its bad news for me... :) (warranty is out.)
ejn63
9 Legend
9 Legend
•
87.5K Posts
0
July 28th, 2011 04:00
Return the system for a refund (or insist the reseller either clear the password or replace the mainboard).