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August 23rd, 2014 18:00

Brand New Laptop Spacebar Problem

I just opened up my new laptop and I've noticed that the spacebar doesn't always work if you hit it around the edges. Is this normal or is there something wrong with my unit? I'm switching over from a much older Dell and it didn't have this problem, but it also had a different style keyboard.


I went to pop off the key covering like I used to on my old Dell to see what was going on, but it felt like something was going to break so I ended up leaving it on.


Help, please. I'm hoping I don't have to bring this anywhere and there's just a simple fix.

7 Technologist

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7.1K Posts

August 23rd, 2014 21:00

Hi utahstock12,

Please private message us with the snapshot of the space key on the keyboard and system service tag so that we can check and assist you. To send a private message, click on my name and send private message.

August 27th, 2014 09:00

I sent in my service code but have not received a reply. Is there any way to adjust the keyboard to fix this issue?

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