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August 23rd, 2014 17:00

Dell Latitude D600 yellow question marks in Device Manager

"Ethernet Controller", "Network Controller", "PCI Modem" and "Video Controller (VGA Compatible)" all have yellow question marks next to them. I've fixed this problem before, but I can't remember how. It involved going to pcidatabase.com and entering the vendor ID/device ID, but I'm having trouble remembering the way I did it. Is the problem that I need to download certain drivers, but that I need to find which ones those drivers are first? The ven_id and dev_id's for the above listed things are, in order: 14e4&16a6, 8086&1043, 8086&24c6, 1002&4c66, if that helps.

9 Legend

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16.3K Posts

August 23rd, 2014 17:00

pcidatabase.com can't resolve these issues by itself - it can only tell you exactly what your devices are so you can find the proper drivers.  You need to install drivers for Windows to know what devices are and how to  use them.

What version of Windows have you installed?

August 23rd, 2014 17:00

Windows XP Pro.

9 Legend

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16.3K Posts

August 23rd, 2014 17:00

You can get the drivers here:
http://www.dell.com/support/home/us/en/04/product-support/product/latitude-d600/drivers

Install the Notebook System Software (System Utilities):
http://downloads.dell.com/utility/R154270.EXE

Then Chipset:
http://downloads.dell.com/chipset/R114079.EXE

Then the others in any order, and according to your specific configuration.

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