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Dell Support Center Button not working
Hello all,
I have a dell inspiron n7110. a few days ago the button for the dell support center just stopped working. can anyone help me? all help is greatly appreciated. Thank you very much for your time
DELL-Roshan L
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October 16th, 2012 00:00
Hi jguth93,
Welcome to the Community,
If you haven't try uninstalling and reinstalling Dell QuickSet Utility:
Use this link to download and reinstall : www.dell.com/.../inspiron-17
If the issue persists,please confirm if the other two quick launch buttons are working.
Thank You
jguth93
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October 16th, 2012 22:00
Sorry for the delay. Yes, the other two buttons work just fine. It's only the dell support button that refuses to work
DELL-Roshan L
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October 17th, 2012 04:00
Hi jguth93,
Did you try uninstalling and reinstalling Dell QuickSet Utility?
If that did not fix the issue,uninstall Dell Support Center and reinstall it from the link below :
www.dell.com/.../dsc_home
Can you also confirm if you observe any problem (mechanical) with the button?
Thank You
jguth93
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October 17th, 2012 10:00
I did uninstall and reinstall both quickset and the suppport center programs. there are no mechanical problems, but the problem is still persisting.
DELL-Roshan L
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October 18th, 2012 00:00
Hi jguth93,
Try to access Dell Support Center from list of programs(Start menu,All Programs). If you're able to access it from there try performing a System Restore and restore system to a earlier time(when the quick launch button for Dell Support Center was working). This will help us find out if it stopped working due to some software/Windows update.
To perform System Restore(click on start menu,type System Restore in search box),follow the on screen instruction and select a restore point (date) when the quick launch button for Dell Support Center was working.
jguth93
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October 18th, 2012 12:00
i tried that, but to no avail! :(
DELL-Roshan L
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October 19th, 2012 00:00
Hi jguth93,
Try installing this QuickSet utility : pages.suddenlink.net/downloaddell/QuickSet11132.exe (copy and paste this link in your browser to download).
Note:Before installing this version of QuickSet Utility,uninstall the previous version and reboot the system.
Let me know if this fixes the issue.
Thank You
DELL-Royan S
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May 30th, 2013 13:00
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