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Diagnosis failure
I ran a Dell ePSA Pre-boot system assessment and got the following message ( I don't use it much, other than when I travel once or twice a year)
ePSA 4228.19 Service Tag Service tag removed per privacy policy> BIOS A12
Error code 2000-0142
Validation 85257
Msg: Hard drive 0 - SN/ S2X2J90CC07114, Short self test unsuccessful.
Technical support will need this information to diagnose the problem.
Please record the above Error & Validation codes
Thank you for looking into this and for getting back to me.
Larry Krause
I also try to wipe out the drive and reinstall Windows 8 with the Dell laptop backup media and it goes to about 80% (in that area) and stops and says it failed to load.
ejn63
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November 21st, 2015 10:00
If the system is under warranty, contact Dell with the error message and they'll replace the hard drive, which has failed.
If not, you'll need a new SATA notebook drive in the same form factor as the original.
Then you can use your backup recovery media to reload the OS.