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Disable Touch Screen on Inspiron 3521
I have a 6 month old Dell Inspiron 3521 that got stepped on during a power outage and cracked the screen. It is acting crazy- zooming in and out at random and the mouse only works about half the time. I have done a lot of searching but haven't been able to find any information on how to disable the touch screen. Any help would be appreciated
singerchick1569
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June 5th, 2014 23:00
I found that suggestion during my google search but I do not have the option to "disable use your finger as an input"
DELL-Ravi Ch
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June 5th, 2014 23:00
Hi singerchick1569,
I understand that you want to disable touch screen on Windows 8, I would suggest you to refer the steps mention below.
a. Winkey + Q.
b. Type Control Panel.
c. Go to Hardware and Sound.
d. Pen and touch.
e. Click the touch tab.
f. Disable use your finger as an input.
Please let me know if this helps.
DELL-Ravi Ch
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June 7th, 2014 10:00
Hi singerchick1569,
I would suggest you to disable the touch screen in the device manager.
1. Right-click and select "All Apps" at the lower right corner, then select Control Panel
2. Select Hardware and Sound
3. Select Device Manager
4. Select Human Interface Devices
5. From the list, look for the touch screen. Disable the driver and the touch screen should no longer work . Enable this device to make the touch screen work again.
Please let me know if this helps.
singerchick1569
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June 7th, 2014 10:00
I was so hopeful that this suggestion was going to work! My Human Interface Devices section does not specify which if any are for the touch screen. It has:
Bluetooth AVRCP Device
HID- Compliant consumer control device
5 that say HID-compliant device
USB input device
singerchick1569
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June 10th, 2014 14:00
Any other suggestions would be greatly appreciated
daveret
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June 10th, 2014 15:00
DELL-Ravi Ch
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June 12th, 2014 11:00
Hi singerchick1569,
Please disable the HID- Compliant consumer control device under Human Interface devices.
singerchick1569
5 Posts
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June 12th, 2014 12:00
Unfortunately disabling that did not disable the touchscreen
DELL-Ravi Ch
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June 14th, 2014 07:00
Hi singerchick1569,
Can you check by disabling ‘USB input device’ in the device manager?