We have a 50mbps fiber internet connection here at work (I'm in Pennsylvania, USA).  Every time I need to go to Dell's support site to download drivers, it takes forever.  I'm downloading a video driver for an E6500 Laptop now and it's been hovering around 70 - 90 KB/sec.  It's taking a half hour to download this driver, and that is actually a good speed for Dell! Other manufactures websites download over 2000 KB/sec and we get the files in seconds.

In fact another IT person here was downloading a dell wireless 1500 series driver for another laptop, and it was downloading around 9 KB/sec!  That's not much faster than a 56k modem!  It was taking over an hour!

We have 50mbps and other sites are fast, so it's not us!  Plus head over to the spiceworks forum... there's other complaints about this pathetic speed as well.  Dell, you need to take these complaints seriously and invest in a CDN to host your drivers.