Unsolved
This post is more than 5 years old
1 Rookie
•
10 Posts
0
3903
Error during registration
Hi all,
I am sorry if I am posting in the wrong section, but I have not found the appropriate one.
I own a Dell XPS 13, and I am having some problems in registering my product. In particular, I have tried to follow the registratrion procedure which can be found in the SupportAssist app but, when I need to specify my email, shipping address, city and so on, the following error pops up:
There was an unexpected error while updating user's information
(Actually the error is in italian, this is a traslation of mine)
Because of this error I am not able to complete the registration procedure.
Can someone help me?
Gidl
1 Rookie
1 Rookie
•
10 Posts
1
December 23rd, 2017 04:00
Thank you a lot,
I managed to register it, even if I realized it was not necessary, since I bought it on-line from Dell.
I wonder why that error was shown when registering by means of SupportAssist app...
ejn63
9 Legend
9 Legend
•
87.5K Posts
0
December 23rd, 2017 04:00
If the system was purchased direct from Dell, go here:
www.dell.com/.../retailregistration
If the system was purchased through a third party (private seller, EBay, Amazon storefront, etc.), contact the seller.