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August 15th, 2017 23:00

Hard Drive - Short Self Test unsucessful

Hi, My computer suddenly my slow and want to freeze after startup or open programs(eg. Outlook).

When i check dell diagnostics, i received this error as show below.

Can i know how to resolve this issue?

tq

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87.5K Posts

August 16th, 2017 04:00

The hard drive is failing and requires replacement.  It appears to be a standard Optiplex 7020 -- should take any standard 3.5" desktop SATA drive you wish to use.

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