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Hard disk loose contact issue with Latitude 3450 any permanent solution for this?
i am facing problem with Hard disk loose contact issue with Latitude 3450 and it is happening very frequently is there any solution for this
DELL-Hemalatha
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September 4th, 2015 03:00
Hi
Please re-seat the HD once and observe the system.
Regards
DELL-Hemalatha
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September 4th, 2015 03:00
if you wish to know the instructions on how to remove HD, please find the link below page 12
topics-cdn.dell.com/.../latitude-3450-laptop_Owner's%20Manual_en-us.pdf
JOBYM
8 Posts
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September 5th, 2015 00:00
i have done this and it is working fine but still there is some loose contact with the socket which is in motherboard side, actually the hard disk cable is not able to fix tightly into the hdd socket
DELL-Hemalatha
2.8K Posts
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September 5th, 2015 20:00
Hi,
Just curious to ask,
is it possible to try this HD on a different lat 3450 to check if the cable locks in properly. We can conclude if its the socket on motherboard or the HDD connector at fault.
Regards
JOBYM
8 Posts
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September 7th, 2015 00:00
this Hard disk is absolutely fine with different laptop, we have many different types of laptops like latitude 3450, 3440, vostro 2520 and 3000 etc but only this loose contact problem is showing with this 3450 models only
JOBYM
8 Posts
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September 9th, 2015 00:00
we have 10 laptop in this same model Latitude 3450 and all laptops are in warranty (less than 3 to 4 months old) we are already facing this issue with 6 laptop out of 10
DELL-Hemalatha
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September 9th, 2015 00:00
Do PM us the system tag#. If the system is under warranty, we will get it repaired.
Regards
DELL-Hemalatha
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September 9th, 2015 22:00
Hi,
Lets us first repair any one of the machines, if the issue fixes, then we will get the remaining repaired as well.
Regards
DELL-Hemalatha
2.8K Posts
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September 15th, 2015 22:00
Hi,
We are awaiting your response.
Regards
JOBYM
8 Posts
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September 16th, 2015 02:00
i am ok with this and please do take necessary action to fix this issue
DELL-Hemalatha
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September 17th, 2015 03:00
PM us the contact name, contact number, address where to schedule the engineer.
Regards
JOBYM
8 Posts
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September 17th, 2015 21:00
Joby Mathew
<ADMIN NOTE: Address removed per privacy policy>
Contact Number <ADMIN NOTE: Phone number removed per privacy policy>
I will be available between 9 to 4 Monday to Friday
DELL-Hemalatha
2.8K Posts
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September 23rd, 2015 07:00
Hi,
We haven't got the TAG # yet from you. Provide us any one tag# to proceed with.
PM us the details, please don't post on public view due to security reasons.
Regards
JOBYM
8 Posts
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September 23rd, 2015 23:00
S/N and Service Tag <ADMIN NOTE: Service tag removed per privacy policy>, 24775639886
DELL-Hemalatha
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October 1st, 2015 22:00
Hi,
We been informed by the engineer taht the system is not at the location, do get back to us once its available.
Regards