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jching
1 Copper

How to make keyboard and mouse working in the Dell Inspiron 15 5000 Series 15.6 Inch Laptop

Hi, 

I purchase this Dell Inspiron 15 5000 Series 15.6 Inch Laptop last December and it was great to allow me to interchange the use of touch screen and keyboard with mouse. Suddenly a couple weeks ago, the keyboard and mouse were not recognized by the system when I turned on the laptop. I got the touch screen working but I need to use keyboard and mouse most. Any advice on how to fix it?

Many thanks! Jade.

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1 Reply
DELL-Robin D
4 Beryllium

RE: How to make keyboard and mouse working in the Dell Inspiron 15 5000 Series 15.6 Inch Laptop

Hi,

Thank you for writing to us!

Kindly click on the link below and follow the steps as per the version of windows 

www.dell.com/.../SLN115351

Also private message the service tag and email address.

Thanks

Robin

DELL-Robin D
Social Media Support
#IWork4Dell

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