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Deepmita
1 Copper

Inspiron 1750 will not connect to internet.

My father-in-law is visiting me in the UK. His Inspiron 1750 (bought in the UK) was working fine in India. But it wouldn't connect to internet here. It connects to the router but local only, no internet. Same with LAN connection. Its Windows Vista Home basic,Dell 1397 WLAN mini card, WEP sucurity connection with O2 router. All our other computer are working fine, no issues. I have tried the usual suggestions, resetting adapter, PING (even though I don't know what to make of it !), etc.

I am slightly worried thats its not working either for WiFi or the LAN. Could this be more serious ? Any suggestions ?

Thanks,


Deepmita

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4 Replies
ieee488
5 Rhenium

Re: Inspiron 1750 will not connect to internet.

Run ipconfig /all in a Command Prompt window. Tell us what it says.

 

 

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Deepmita
1 Copper

Re: Inspiron 1750 will not connect to internet.

It says,

 

Microsoft Windows [Version 6.0.6002]

Copyright (c) 2006 Microsoft Corporation.  All rights reserved.

 

C:\Users\Binayak>ipconfig/all

 

Windows IP Configuration

 

   Host Name . . . . . . . . . . . . : Binayak-Mridula

   Primary Dns Suffix  . . . . . . . :

   Node Type . . . . . . . . . . . . : Hybrid

   IP Routing Enabled. . . . . . . . : No

   WINS Proxy Enabled. . . . . . . . : No

 

Wireless LAN adapter Wireless Network Connection:

 

   Connection-specific DNS Suffix  . :

   Description . . . . . . . . . . . : Dell Wireless 1397 WLAN Mini-Card

   Physical Address. . . . . . . . . : 00-26-5E-7D-6D-CB

   DHCP Enabled. . . . . . . . . . . : No

   Autoconfiguration Enabled . . . . : Yes

   Link-local IPv6 Address . . . . . : fe80::d184:57a9:a8b1:aff0%12(Preferred)

   IPv4 Address. . . . . . . . . . . : 192.168.1.85(Preferred)

   Subnet Mask . . . . . . . . . . . : 255.255.255.0

   Default Gateway . . . . . . . . . : 192.168.1.1

   DHCPv6 IAID . . . . . . . . . . . : 201336414

   DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-12-38-EF-A3-00-25-64-56-CB-5C

 

   DNS Servers . . . . . . . . . . . : 192.168.1.1

   NetBIOS over Tcpip. . . . . . . . : Enabled

 

Ethernet adapter Local Area Connection:

 

   Media State . . . . . . . . . . . : Media disconnected

   Connection-specific DNS Suffix  . :

   Description . . . . . . . . . . . : Marvell Yukon 88E8040 PCI-E Fast Ethernet

 Controller

   Physical Address. . . . . . . . . : 00-25-64-56-CB-5C

   DHCP Enabled. . . . . . . . . . . : No

   Autoconfiguration Enabled . . . . : Yes

 

Tunnel adapter Local Area Connection* 6:

 

   Media State . . . . . . . . . . . : Media disconnected

   Connection-specific DNS Suffix  . :

   Description . . . . . . . . . . . : isatap.{BA1F0FD7-6E89-48A3-B180-74F0B074B

CEC}

   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0

   DHCP Enabled. . . . . . . . . . . : No

   Autoconfiguration Enabled . . . . : Yes

 

Tunnel adapter Local Area Connection* 7:

 

   Media State . . . . . . . . . . . : Media disconnected

   Connection-specific DNS Suffix  . :

   Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface

   Physical Address. . . . . . . . . : 02-00-54-55-4E-01

   DHCP Enabled. . . . . . . . . . . : No

   Autoconfiguration Enabled . . . . : Yes

 

Tunnel adapter Local Area Connection* 11:

 

   Media State . . . . . . . . . . . : Media disconnected

   Connection-specific DNS Suffix  . :

   Description . . . . . . . . . . . : isatap.{AC53B119-40B9-48E8-B7B1-DE5DF26A1

BD7}

   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0

   DHCP Enabled. . . . . . . . . . . : No

   Autoconfiguration Enabled . . . . : Yes

 

Tunnel adapter Local Area Connection* 12:

 

   Media State . . . . . . . . . . . : Media disconnected

   Connection-specific DNS Suffix  . :

   Description . . . . . . . . . . . : isatap.{99A96CAB-529D-4B18-9B30-82F52AA4A

2A7}

   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0

   DHCP Enabled. . . . . . . . . . . : No

   Autoconfiguration Enabled . . . . : Yes

 

Tunnel adapter Local Area Connection* 15:

 

   Media State . . . . . . . . . . . : Media disconnected

   Connection-specific DNS Suffix  . :

   Description . . . . . . . . . . . : 6TO4 Adapter

   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0

   DHCP Enabled. . . . . . . . . . . : No

   Autoconfiguration Enabled . . . . : Yes

 

Tunnel adapter Local Area Connection* 34:

 

   Media State . . . . . . . . . . . : Media disconnected

   Connection-specific DNS Suffix  . :

   Description . . . . . . . . . . . : 6TO4 Adapter

   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0

   DHCP Enabled. . . . . . . . . . . : No

   Autoconfiguration Enabled . . . . : Yes

 

Tunnel adapter Local Area Connection* 35:

 

   Media State . . . . . . . . . . . : Media disconnected

   Connection-specific DNS Suffix  . :

   Description . . . . . . . . . . . : 6TO4 Adapter

   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0

   DHCP Enabled. . . . . . . . . . . : No

   Autoconfiguration Enabled . . . . : Yes

 

 

Hope this helps.

 

Thanks,

 

Deepmita 

0 Kudos
8 Krypton

Re: Inspiron 1750 will not connect to internet.

You need to go into the properties for the wireless adapter and change it from the static IP it has now to DHCP (dynamic IP).

 

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Deepmita
1 Copper

Re: Inspiron 1750 will not connect to internet.

Thanks.

I changed one of the settings to automatic IP address detection & its working !!

 

Thank you very much.

 

Deepmita

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