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2 Posts
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5544
February 4th, 2009 16:00
Internet Explorer Script Error
When my Inspiron 6400 is booting after entering the password, it shows a message window as follows"
Internet Explorer Script Error
Line: 31
Char: 3
Error: Error in Loading DLL
Code: 0
URL file:///C/Program%20Files/Dell%Support%20Center/sscommon/common/snapins/ss_shell.html?config=%255..%255..%255cgs_agent%
Do you want to continue running scripts on this page?
Yes No
Downloading continues regardles of which button I click and the computer works fine.
Thanks for your help
Rattyandkitty
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sonat
2 Posts
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February 17th, 2009 19:00
I have the same problem... All of a sudden.... Just after I restarted the healthy laptop... I would appreciate if somebody could help about this...
rattyandkitty
2 Posts
0
February 21st, 2009 12:00
Sonat - thanks for the response. In checking with our local computer geek, she advises that it may have something to do with the fact that Dell doesn't like us to use anything but Explorer and, if you connect to support for some reason, it will eventually note that you are using something else and call it an "error". I have been using Firefox, so she may know what she's talking about. However, if she does, it took Dell almost a year to find out. Maybe someone else will have a better solution.
sonat
2 Posts
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February 21st, 2009 14:00
:) I see your point, i've been using Firefox as well. Well, Dell started being a question mark in my head long while ago, particularly after I bought this Inspiron 1318.
Anyways, thank you very much...
DaveL35
1 Message
0
February 23rd, 2009 16:00
I get this problem too on my Inspiron 1545, it's been happening since I first got it. To the best of my knowledge I've never used Firefox or any browser other than IE.
I suspect (with no particularly good reason) that it could be something to do with the Google Desktop apps.
I'd be interested in a solution, though it is little more than an inconvenience.
lindy80
1 Message
0
April 23rd, 2009 15:00
I too have the error. Mine started after I had tried to switch to Verizon service, but switched back to Comcast. This involved a big hassle with Comcast and Linksys.
Recently I've started getting an additional .net error.
I have an Insperion 1525. My husband has an Insperion 1720 and doesn't get the error. We have near identical software. We both use Firefox.
Has anyone tried calling Dell support?
Good to know I'm not alone.
lindy