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Laptop Inspiron 15 7000 Series - Touch Screen Stop Working
Hi all, I hope you can help me here.
I have bought a Laptop Dell Inspiron 15 7000 Series an year ago, and almost 2 months ago, sometimes the tablet mode did not work so well as while turning it back to laptop (by turning the screen), it stays in tablet mode. Never mind i managed to continue using and disabling the automatic mode change. However last week stopped working at all, and now i see that the touch screen is not respoinding either, even when you touch it you would see that is reacting but now nothing.
I tried to reinstall Windows 10, check drivers, uninstall them are reinistalling but ( not able to take out the battery as is not possible in this model) and still is not working.
Can you please help?
Thanks
Thanks for helping me..
ejn63
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February 19th, 2017 14:00
Look in the control panel under Pen and Touch. If you don't see a touchscreen listed, it may be the connection has come loose or the cable is damaged -- you'll need to remove the base cover and check the connection between the screen and mainboard.
The service manual you need depends on the model you have - is it a 7778, 7737, 7779 etc.)?
LioGarufa
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February 19th, 2017 14:00
Yes it is a 7568. I have checked again the pen and touch menu, and for example if i click on Calibrate, when you have check where the crosses are , it is not responding. I will check what you have suggested, but I doubt it as i did not move it much, it was always in the same desktop. But anyway it can happen.