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October 29th, 2015 15:00

Latitude 7350 WWAN No Service

I have a Latitude 7350 with a DW5810e card installed. Driver loaded and the SIM is recognized. Device Manager shows everything OK. Problem is under "Networks" it show the device and the SIM installed but No Service available. Have tried two know good SIMs and get the same issue.

Am I doing something wrong? Is there something missing? Help needed.

Thx-

October 30th, 2015 00:00

Hi, Is the SIm activated?? Does it work on any other system ??

4 Posts

October 30th, 2015 09:00

Yes, the SIMs are activated and work in other tablets fine. Verified each before I put in the 7350 system.

October 30th, 2015 21:00

I doubt it could be a wireless card issue.
As a last resort can you try talking to your  ISP, as per that we can go ahead with replacing required parts should the system be under warranty.
Do pm us your system tag #.

Regards

November 4th, 2015 02:00

hi,
we are still awaiting your response

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