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Latitude E7450 Unstable Win8.1 Fingerprint Reader Driver
I'm having issues with the Latitude E7450 fingerprint reader driver on Windows 8.1. The Windows Biometric service will frequently crash on suspend/resume and other random times. This is with a fresh Windows 8.1 Enterprise installation with the Dell SCCM driver CAB file, with the ControlVault security package manually installed from the Dell support site. Any workarounds or recommendations?
I've seen some similar issues with Lenovos on Win8.1 that were resolved with a driver update.
Error from Event Viewer:
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Faulting application name: svchost.exe_WbioSrvc, version: 6.3.9600.17415, time stamp: 0x54504177
Faulting module name: KERNELBASE.dll, version: 6.3.9600.17415, time stamp: 0x54505737
Exception code: 0xc0000420
Fault offset: 0x0000000000008b9c
Faulting process id: 0xfdc
Faulting application start time: 0x01d0663b4a0285be
Faulting application path: C:\WINDOWS\system32\svchost.exe
Faulting module path: C:\WINDOWS\system32\KERNELBASE.dll
Report Id: 09ce6718-d22f-11e4-8266-34e6d73f196a
Faulting package full name:
Faulting package-relative application ID:
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vibbow
2 Posts
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June 1st, 2015 16:00
I got the similier issue on my Windows 7 @ M4800 either.
And It cause to takes FOREVER on login screen.