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11296
October 22nd, 2015 08:00
Master Password
Why do I have to pay $600 for a Master Password Dell ?
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asantewhite9
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October 22nd, 2015 09:00
I'm talking about the hard drive password.
Anonymous
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274.2K Posts
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October 22nd, 2015 09:00
Hi,
Thank you for writing you to us!
When you say Master Password are you talking about the BIOS password ?
Thanks
Robin
asantewhite9
5 Posts
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October 22nd, 2015 10:00
No, the hard drive password.
Anonymous
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274.2K Posts
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October 26th, 2015 07:00
Hi,
Kindly restart the system in the BIOS and select the option " change password " - for hard drive and then leave the password option blank.If a Prompt comes up asking you for a new password kindly leave it blank and then click on apply setting that should remove it .
Thanks
Robin