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October 22nd, 2015 08:00

Master Password

Why do I have to pay $600 for a Master Password Dell ?

October 22nd, 2015 09:00

I'm talking about the hard drive password.

5 Practitioner

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274.2K Posts

October 22nd, 2015 09:00

Hi,

Thank you for writing you to us!

When you say Master Password are you talking about the BIOS password ?

Thanks

Robin

October 22nd, 2015 10:00

No, the hard drive password.

5 Practitioner

 • 

274.2K Posts

October 26th, 2015 07:00

Hi,

Kindly  restart the system in the BIOS and select the option " change password " - for hard drive and then leave the password option blank.If a Prompt comes up asking you for a new password kindly leave it blank and then click on apply setting that should remove it .

Thanks

Robin

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