Start a Conversation

Unsolved

This post is more than 5 years old

17540

December 23rd, 2013 02:00

My Dell Inspiron N5030 keeps continuously rebooting at the Dell Logo bit once the loading bar has loaded

i woke up this morning and switched on my dell inspiron N5030 laptop only to find out that its continuously rebooting itself after the loading bar has fully loaded on the Dell logo screen. I dont have a clue how this happened as it was working fine before. This is really frustrating as all my important documents are on there and i cant afford to lose them :(. Please can someone help me :(

1 Rookie

 • 

87.5K Posts

December 23rd, 2013 03:00

First thing:  Remove the hard drive, mount it in an external case (example below) and attach it to a working system.  Make a backup of anything you cannot afford to lose - and do this IMMEDIATELY.

Once you have a backup, return the drive to the system and press F12 at powerup.  Boot to the Dell diagnostics and run an extended test on the hard drive.

You'll need something like this:

http://www.newegg.com/Product/Product.aspx?Item=N82E16817392032

No Events found!

Top