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June 15th, 2017 12:00

Need to silence my audio input.

I have a Latitude E6410 on which I am running Windows 10 Professional. When I feed external audio into the microphone jack it plays out the external speaker jack. I have tried unchecking the"listen to" box in Windows but this does not correct the situation like it does on other computers I own running Windows 10. How can I stop the mic audio from comming out the speaker audio??

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13.6K Posts

June 15th, 2017 20:00

Windows 10 is not supported on that model so you might find that not everything functions the same as when using a supported OS.

Make sure you have an IDT audio driver installed, like this version for Win7. Install it with compatibility mode:

1. Download and save the audio driver to your desktop or any convenient location on the hard drive. 
2. Double click on the new folder to extract (unzip) the driver files.
3. The extractor wizard will create a new folder for the driver files. It will be at "c:\dell\drivers\xxxxxx". Write down the exact location that the wizard creates.
4. If the driver begins to install automatically, halt (cancel) the installation.
5. Browse to the driver files on the hard drive (the location you wrote down).
6. Find the "setup.exe" file.
7. Right click on setup.exe to open the context menu.
8. Select the Properties.
9. Select the Compatibility tab.
10. Check the box "run this program in compatibility mode for"... Win7.

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