Called tech support and after they figured after a half hour it was hard ware sent me to another telephone number.  Half hour later having me do the samething with same result said it was the board and tech would come out and replace.  Got call that that they would come out today and would call to give me time frame.  Have now killed most of morning waiting for call.  Calls to tech servicing get one useless option.  My guess is I will spend day waiting, no one will come then call and they will be  surprised response that no one will come.  Computer is under warrenty.

  Customer service is non existent or bad joke.